Title Page

  • Site conducted

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  • Location

Risk Category Standard - Product Quality

Responsibilities

  • Who is the Risk Owner of this risk category?

  • Who is the Control Owner of the risk category?

  • Who is the Risk Executer of this risk category?

  • Who is the Task Executers of this risk category?

Competencies

  • Is the Risk Owner trained and competent to manage this risk category?

  • Is the Risk Control Owner trained and competent to manage this risk category?

  • Are the Risk Exacters trained and competent to manage this risk category?

  • Are the Task Executers trained and competent to manage this risk category?

Appointments

  • Is the Risk Owner appointed to conduct his/her duties? (WAH Planner, risk assessor.....)

  • Is the Risk Control Owner appointed to conduct his/her duties? (WAH Planner, risk assessor.....)

Risk Management Requirements

  • Enable and conduct the respective quality risk assessments for the task (IBRA, TBRA) to identify the risks and related precautions to be in place for the task.

  • Always adhere to the product quality specifications as well as the on time and in full (OTIF) requirements of suppliers and customers.

  • Determine critical control points in the process as per the quality plan to ensure good quality product and/or service.

  • Conduct qualitative and quantitative measurements of product and/or service quality. Conduct statistical analysis to determine variation present in each type of measurement — variation must be minimised, it is the enemy of quality.

  • Ensure a maintenance and calibration plan for all quality process equipment is in place. Calibration must be traceable to an International Standard.

  • Ensure material traceability is in place throughout the supply chain.

  • Ensure a waste management plan is in place. Minimise reworking and repurposing as far as possible.

  • Always refer and adhere to the site-specific product quality procedures, standards and work instructions.

  • Ensure trained and competent workers to perform product quality-related activities.

  • Adhere to product quality permits and requirements that are essential as per in-county legislation.

  • Collaborate with sales and/or marketing teams to understand customer requirements and satisfaction.

  • Where required, a service level agreement (SLA) should be in place between AECI and the approved supplier or customer.

  • Ensure all required product-related documentation is always available throughout all process stages, including warehousing and logistics.

  • Refer to the Process safety, Environment, People transportation (sales force) and Product transportation risk category standards where relevant.

Minimum Critical Controls

  • Check that all materials (raw and finished goods) are within specification, both pre and post manufacturing, and are always traceable.

  • Sample and measure the process quality parameters during the manufacturing process as per process requirements (manually or with online analysers).

  • Calibrate and maintain testing and process equipment as per process requirements.

  • Conduct product reworking or repurposing to manage waste. Take remedial action to minimise rework and waste.

  • Conduct product isolation or product recall for non-conforming products as required by the<br>product Quality Plan.

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