Risk Focus - Displaying Stock (National) (February 2021)

• Site conducted

  Select

• Conducted on

  Date

• Manager completing risk focus verification

• Manager has completed Leading Safely at Target online training course

  Yes

  No

  N/A

• Verification must be led by member of management team up to date with Leading Safely at Target

Team members supporting manager

• Add name of team member

Risk methodology

• For each Hazard the following process has been applied to identify hazard, outline risk value and outline existing controls for verification.<br><br>Step 1. Identify Hazard and outline detail.<br>e.g. Risk of collapse of structure, crushing customer on sales floor.<br>e.g. Risk of laceration to customer / team member due to sharp edges of structure.<br><br>Step 2. Assign Risk Level based upon Risk Value with controls in place.<br>Severity – What is the most likely consequence/outcome that would result from the hazard?<br>Likelihood – What is the chance of an incident occurring and the chosen severity, being the outcome?<br><br>Step 3. Outline existing controls in place or already instigated <br>e.g. Redesign: Structure has been engineering and tested to hold minimum 250kg.<br>e.g. Elimination: Edges have been bevelled to eliminate sharp edges on unit.

  Yes

  No

  N/A

• Severity & Likelihood Table

• Risk Table

• Risk control table

Fixtures & Fittings

• Confirm all controls listed are in place. If control not in place, generate "Action" and close out

Step / Topic - Prior to Fixtures Use

Hazard (including outcome): Item may not be suitable as delivered for environment, ease of use, or other reasons: Low - 4D

• National - Only approved fixtures supplied and to be used by sites. Engineered standards for fixtures available from Property Department.

  Yes

  No

  N/A

• Site - Always check that the equipment is in a safe operational condition prior to use, for example check it is not cracked, weakened or bent. If equipment is faulty, always tag it out of service and report it to the Line Manager so that repair can be arranged. Never use faulty equipment.

  Yes

  No

  N/A

• Site - Equipment is only stored in designated fixture storage location/s. Equipment is not left standing unrestrained to fall on team members. Items are organised and easily obtained by team members.

  Yes

  No

  N/A

Step / Topic - Use of fixtures

Hazard (including outcome): Lifting above shoulder height resulting in sprains/strains and unstable load: Medium - 3C

• Site - Customer trolleys are not used to transport fixtures and fittings.

  Yes

  No

  N/A

• Site - Site has access to equipment such as mallets and stock handling gloves.

  Yes

  No

  N/A

Step / Topic - Removal or assembly of shelving brackets and / or hooks

Hazard (including outcome): Sprains, strains, cuts, abrasions, entrapment: Low - 4C

• Site - All protruding or potential falling objects are removed prior to removing, assembling or relocating a fixture or fitting. Area is barricaded/isolated to disallow public access.

  Yes

  No

  N/A

• Site - Team members wear appropriate PPE (gloves) if glass handling or rough edges etc. Fittings should be used for their intended purpose and not modified to suit a specific store's need. Any modifications conducted by a qualified shop fitter should be inspected and a risk assessment carried out on completion of the work.

  Yes

  No

  N/A

• Site - Prior to conducting a major floor move / relay, always consult with team members to assess the risks to identify potential hazards and controls. For example barricading the area from pedestrians, sufficient equipment and team members etc to carry out task safely, use of stock handling gloves when there is frequent handling of fixtures and Fittings such as during a relay.

  Yes

  No

  N/A

• Site - Stock is removed from modules prior to movement. Heavy modules are only moved by mechanical means (i.e. module wheels).

  Yes

  No

  N/A

Hazard (including outcome): Struck by objects falling resulting in bruising and cuts: Low - 4C

• Site - Racking and shelving is not loaded beyond their weight bearing capacity.

  Yes

  No

  N/A

• Site - Stock is stored within the boundaries of racking and shelving. Ensure area is secure when removing or assembling fixtures and fittings, to prevent customers or team members coming into contact with potential hazards e.g. fixtures lying on the floor.

  Yes

  No

  N/A

Hazard (including outcome): Working at Heights (i.e. using ladders) and falling causing musculoskeletal injury: Medium - 1D

• Site - Team members use Safety Steps or Platform Ladders to avoid working with arms above shoulder level. Two people are used where required to pass items to those on ladders.

  Yes

  No

  N/A
Other identified site hazard not captured in risk assessment (note: associated with risk assessment subject matter)

• Outline any additional hazards not addressed

• Outline risk controls in place to control hazard

• Are further controls required to control hazards

  Yes

  No

  N/A

• Describe and generate action to close out

Sign off

• Manager sign off who is completing risk focus verification

• Team member involved with consultation

Any other team member sign off involved with consultation

• Team member involved with consultation

Placing Stock on Fixtures & Shelves

• Confirm all controls listed are in place. If control not in place, generate "Action" and close out

Step / Topic - Picking and packing stock

Hazard (including outcome): Serious and multiple crush and contusion injuries from shelf tipping over: Medium - 1D

• National - Stock plannograms developed and communicated to sites to enable stock weights per shelf are maintained within acceptable limits.

  Yes

  No

  N/A

• Site - Always check the equipment is in a safe operational condition prior to use. If equipment is faulty always tag it out of service and report it to the Line Manager so that repair can be arranged. Never use faulty equipment.

  Yes

  No

  N/A

Hazard (including outcome): Heavy stock falling from high level shelves causing possible concussion, serious injury to person/s. Climbing on shelves resulting in possible injuries following falls: Medium - 3C

• National - Stock height limits are maintained to minimise risk of loss of stock.

  Yes

  No

  N/A

• Site - Heavy stock is to be placed on lower shelves. Comply with designate storage lines and levels.

  Yes

  No

  N/A

• Site - Allocate correct stock for aisle. Heavy stock is not stored on higher shelving. Canopy shelving merchandise (over 1.9m) must not exceed 50cms in height and 7kg in weight.

  Yes

  No

  N/A

• Site - Team members never climb shelves to access stock.

  Yes

  No

  N/A

Hazard (including outcome): Stock falling from shelves causing bruising or minor cuts to person/s: Low - 4C

• Site - Consider barricading to stop stock falling on “blind side” (opposite side to that being stocked) or ensure opposite side is clear when stocking shelving with two accessible sides.

  Yes

  No

  N/A

Hazard (including outcome): Muscle strain from lifting and placing stock above shoulder height or using an extended reach posture (single event): Medium - 2C

• Site - Ladders and Safety Steps are available for use and are used by team members.

  Yes

  No

  N/A

Hazard (including outcome): Muscle strain through bending and twisting during stock handling: Medium - 1D

• Site - Ezi Kneel Pad used by team members when stocking shelves.

  Yes

  No

  N/A
Other identified site hazard not captured in risk assessment (note: associated with risk assessment subject matter)

• Outline any additional hazards not addressed

• Outline risk controls in place to control hazard

• Are further controls required to control hazards

  Yes

  No

  N/A

• Describe and generate action to close out

Sign off

• Manager sign off who is completing risk focus verification

• Team member involved with consultation

Any other team member sign off involved with consultation

• Team member involved with consultation

Dressing Display Mannequins & Torsos

• Confirm all controls listed are in place. If control not in place, generate "Action" and close out

Step / Topic - Lifting mannequins

Hazard (including outcome): Musculoskeletal injuries from moving and repositioning mannequins. Bystander may be struck by mannequins/limbs if it tips over whilst being moved, or fall post set up resulting in bruises or cuts. Working with torso mannequins and hanging displays: Low - 4D

• National - Only approved mannequins are supplied to Target sites. Light shelves designed to hold accessories. Sites have ability to request pick up of excess mannequins and accessories.

  Yes

  No

  N/A

• Site - Use heavy trolleys (if appropriate) (not Customer trolley) to transport mannequins rather than carrying as per Equipment Safety Video training.

  Yes

  No

  N/A

• Site - Limbs are dismantled to transport mannequin. Use half torsos for small shelves to avoid overbalancing. Allen keys are used to tighten Grubb Screws before moving to reduce risk of base board falling from mannequins.

  Yes

  No

  N/A

• Site - For apparel adult, fixture shelves and large shelves, fix shelf to mannequin base.

  Yes

  No

  N/A

• Site - Two persons are used to transport adult mannequins at all times.

  Yes

  No

  N/A

• Site - Ensure that trousers fitted to half size mannequins are folded up so as not to make the mannequin unstable.

  Yes

  No

  N/A

• Site - Storage of excess mannequins and accessories are safe and appropriate. Contact facilities to remove excess equipment.

  Yes

  No

  N/A

Hazard (including outcome): Struck by falling objects/limbs off the mannequins resulting in bruises or cuts: Medium - 3C

• Site - Follow PI Instructions and secure mannequin to shelf, module or baseboard.

  Yes

  No

  N/A

Hazard (including outcome): Stock falling off mannequins onto floor resulting in slip / trips, falls: Low - 4C

• Site - Team member setting up display assesses any hazards and secures stock. Clips are utilised to secure garments & accessories.

  Yes

  No

  N/A
Other identified site hazard not captured in risk assessment (note: associated with risk assessment subject matter)

• Outline any additional hazards not addressed

• Outline risk controls in place to control hazard

• Are further controls required to control hazards

  Yes

  No

  N/A

• Describe and generate action to close out

Sign off

• Manager sign off who is completing risk focus verification

• Team member involved with consultation

Any other team member sign off involved with consultation

• Team member involved with consultation

Tagging & Scanning Guns

• Confirm all controls listed are in place. If control not in place, generate "Action" and close out

Step / Topic - Manual Handling

Hazard (including outcome): Muscle strain from using equipment: Low- 4C

• Site - Team members always use supportive straps or holders (where available) to assist with carrying the equipment.

  Yes

  No

  N/A

• Site - Team members always use appropriate equipment to avoid pricing or scanning items above shoulder height; e.g. ladder or safety step.

  Yes

  No

  N/A

• Site - When pricing or scanning stock on shelving below knee height, team members are avoiding prolonged forward bending, for example by sitting on a safety step, squatting or kneeling on an Ezi Kneel Pad. Ensure stock is brought down to floor level to price and then returned up to display if required.

  Yes

  No

  N/A

Step / Topic - Plant and Equipment

Hazard (including outcome): Faulty gun causing pinch hazard or muscle strain: Low- 4C

• Site - Team members check that the equipment is in a safe operational condition prior to use. If equipment is faulty, always tag it out of service and report it to the Line Manager so that repair can be arranged. Never use faulty equipment.

  Yes

  No

  N/A

Step / Topic - Setting up gun and stock for use

Hazard (including outcome): Stock requiring price marking is scattered resulting in increased muscle strain: Low - 4C

• Site - Team members group stock together that requires price marking, as far as is practicable.

  Yes

  No

  N/A

Step / Topic - Use of Gun

Hazard (including outcome): Working at Heights and falling causing musculoskeletal injury: Medium - 1D

• Site - Team members use Safety Steps or Platform Ladders to avoid working with arms above shoulder level. Two people are used where required to pass items to those on ladders.

  Yes

  No

  N/A

Hazard (including outcome): Price Tagging Gun -Excess tape hanging from gun resulting in a trip hazard: Low - 4D

• Site - Excessive tape is regularly remove (lengths greater than approximately 30 cm).

  Yes

  No

  N/A

Hazard (including outcome): Needle Guns - incorrect usage leading to puncture and laceration injuries: Low - 4D

• Site - Team members always ensure the needle is fully inserted through fabric before releasing the tag to avoid jamming.

  Yes

  No

  N/A

Hazard (including outcome): Scanning Gun - lasing hazard resulting in eye damage: Low - 4D

• Site - Team members do not point gun at own or others eyes as per training.

  Yes

  No

  N/A

Step / Topic - Storage of tagging gun

Hazard (including outcome): Untrained team member or Member of public using gun - laceration/pinch point/eye damage(laser): Low - 3D

• Site - Scanning guns are stored in the correct designated storage area when not in use and never leave equipment unattended on the selling floor.

  Yes

  No

  N/A

Hazard (including outcome): Needle Guns - Exposed needle when gun left unattended resulting in puncture injury: Low - 3D

• Site - Team members ensure safety cap in place when gun not in use. Needle tagging guns need to have spare covers in the event that one gets lost. They are a safety risk when stored underneath counters at refunds for example.

  Yes

  No

  N/A
Other identified site hazard not captured in risk assessment (note: associated with risk assessment subject matter)

• Outline any additional hazards not addressed

• Outline risk controls in place to control hazard

• Are further controls required to control hazards

  Yes

  No

  N/A

• Describe and generate action to close out

Sign off

• Manager sign off who is completing risk focus verification

• Team member involved with consultation

Any other team member sign off involved with consultation

• Team member involved with consultation

Hanging Promotional Items

• Confirm all controls listed are in place. If control not in place, generate "Action" and close out

Step / Topic - Electrical Hazard

Hazard (including outcome): Team member hanging promotional item could receive electric shock: Medium - 1D

• Site - Items are not hung from a ceiling lighting or power track as this poses an electrical hazard.

  Yes

  No

  N/A

Step / Topic - Working from heights

Hazard (including outcome): Potential for a fall from ladders when securing promotional banners to ceiling fixtures. Hanging promotional items causing musculoskeletal injury: Medium - 1D

• Site - Reserve ladders are NEVER used on the sales floor.

  Yes

  No

  N/A

• Site - Team members keep both feet on the ladder steps / platform / safety step. Never place feet on fixtures / shelving when hanging promotional items.

  Yes

  No

  N/A

• Site - Hang promotional items safely and use correct manual handling techniques to raise / lower items for example posters and poles. Always seek further assistance where required.

  Yes

  No

  N/A

Step / Topic - Hanging Promotional Items (floor)

Hazard (including outcome): Sustained and repetitive postures including working above shoulder height causing musculoskeletal injury: Medium - 3C

• Site - Appropriate ladder is selected for the height of task being performed. Where possible try and rotate between working on the ladder and working on the floor to avoid fatigue.

  Yes

  No

  N/A

• Site - Fixture and fittings are only moved in consultation with the line manager. Some fixtures and fittings must be assembled, disassembled or relocated by a qualified shop fitter.

  Yes

  No

  N/A

• Site - Mechanical aid is considered as a priority prior to manually handling fixtures or promotional items.

  Yes

  No

  N/A

Step / Topic - Hanging Promotional Items (ladder / safety step)

Hazard (including outcome): Moving ladder/safety step on shop floor and hitting signs /CCTV cameras causing object to fall and strike pedestrian: Low - 4C

• Site - Team members ensure the overhead area is clear before moving or setting up the ladder.

  Yes

  No

  N/A

Hazard (including outcome): Team member overstretching while using the Platform Ladders/safety step to place banners causing musculoskeletal injury: Low - 3D

• Site - Team members position the ladder / safety step close to the task being performed. Always hang promotional items safely and use correct manual handling techniques to raise / lower items for example posters and poles.

  Yes

  No

  N/A

• Site - Team members assess the the accessibility of a location before selecting it for hanging items, particularly with respect to placement of ladders or safety steps

  Yes

  No

  N/A

Hazard (including outcome): Promotional banners not secured properly causing these to fall striking pedestrian below: Low - 3D

• Site - Promotional items are only hung from approved hanging clips / hooks or pre-fixed ceiling structures / fixtures / suspension systems and ensure that everything is secure before leaving.

  Yes

  No

  N/A

Hazard (including outcome): Dropping object or promotional item causing this to fall striking operator or pedestrians below: Low - 3D

• Site - Team members try to schedule the hanging of promotional items out of trading hours or during quiet trading periods. Always ensure the surrounding area is clear of pedestrians to ensure moving items do not strike them and the floor is free of slips / trip hazards.

  Yes

  No

  N/A

• Site - Team members always check that fixtures are in a safe operational condition (ie fixtures are not cracked, weakened or bent) to prevent a shelving collapse onto team member.

  Yes

  No

  N/A

• Site - If shelving is faulty, team members always tag it out of service and report it to the Line Manager so that repair can be arranged.

  Yes

  No

  N/A

Hazard (including outcome): Hanging promotional items blocking security camera's vision and potentially encouraging various theft or assault scenarios: Low - 4C

• Site - Ensure promotional items do not block security cameras / exit signs.

  Yes

  No

  N/A
Other identified site hazard not captured in risk assessment (note: associated with risk assessment subject matter)

• Outline any additional hazards not addressed

• Outline risk controls in place to control hazard

• Are further controls required to control hazards

  Yes

  No

  N/A

• Describe and generate action to close out

Sign off

• Manager sign off who is completing risk focus verification

• Team member involved with consultation

Any other team member sign off involved with consultation

• Team member involved with consultation