Ritchies IGA Store Health Check

• Store name

• Conducted on

  Date

• Prepared by

• Store manager

• Manager on duty

• Are trolleys organised and in corrals?

  Yes

  No

  N/A

• Are trolleys clean and free from rubbish?

  Yes

  No

  N/A

• Car park condition - clean neat and tidy?

  Good

  Average

  Poor

• External gardens clean neat and tidy?

  Yes

  No

  N/A

• Car park lights on or off as applicable?

  Yes

  No

  N/A

• Car park lineage is clear and visible?

  Good

  Average

  Poor

• Exterior walls free from graffiti?

  Yes

  No

  N/A

• External awnings and canopies clean?

  Yes

  No

  N/A

• Stores with windows - clean and approved posters only on show?

  Yes

  No

  N/A

• Front entrance clean and tidy?

  Yes

  No

  N/A

• Rain mats at entrances either ready to go or down if required?

  Yes

  No

  N/A

• Staff smoking area clean and rubbish free?

  Yes

  No

  N/A

• Trading hours on display and clean and correct?

  Yes

  No

  N/A

• Back dock external salvage area clean and tidy?

  Good

  Average

  Poor

Quality

• Assess the quality on show - Any issues?

  Good

  Average

  Poor

• Has a cull been performed today?

  Yes

  No

  N/A

• Has the culled stock been actioned in a fire sale?

  Yes

  No

  N/A

Stock management

• Is the Communication book being used

  Good

  Average

  Poor

Food safety and Compliance

• Food safety paperwork up to date and accurate?

  Yes

  No

  N/A

• Country of origin correct?

  Yes

  No

  N/A

Housekeeping

• General cleanliness of the department?

  Good

  Average

  Poor

• Produce and mushroom bags available?

  Yes

  No

  N/A

• Overall condition of the department and general comments...

  Good

  Average

  Poor

Quality

• Assess quality of product on show - pay particular attention to sliced and shaved meats.

  Good

  Average

  Poor

Food safety

• Is the food safety paperwork up to date and accurate?

  Yes

  No

  N/A

• Check for out of codes

  Yes

  No

  N/A

• All items opened in coolroom has used by dates

  Yes

  No

  N/A

• Are the hot food checks correct and accurate?

  Yes

  No

  N/A

Housekeeping

• Bain Marie, self serve unit and chicken cooker clean?

  Good

  Average

  Poor

• General cleanliness of the department?

  Good

  Average

  Poor

• Overall condition of the department and general comments...

  Good

  Average

  Poor

• Is Communication book being used

  Yes

  No

  N/A

Quality

• Assess quality on show?

  Good

  Average

  Poor

Range/flow/planograms

• Assess range of product and comment

  Good

  Average

  Poor

Food safety

• Food safety paperwork up to date and accurate?

  Yes

  No

  N/A

• Day dots in use and correct?

  Yes

  No

  N/A

Housekeeping

• General housekeeping of the department?

  Good

  Average

  Poor

• Overall condition of the department and general comments...

  Good

  Average

  Poor

• Is the communication book being used

  Yes

  No

  N/A

Quality

• Any product quality issues?<br>Product packaged and labelled correctly?<br>No frozen or partially frozen stock on show?

  Yes

  No

  N/A

Stock management

• Frozen storage area?

  Yes

  No

  N/A

• Wrapping storage area?

  Good

  Average

  Poor

• Dry goods storage area?

  Good

  Average

  Poor

Food safety

• Is the food safety paperwork up to date and accurate?

  Yes

  No

  N/A

• Used by on all opened products in coolroom

  Yes

  No

  N/A

Housekeeping

• Clean as you go program in place?

  Yes

  No

  N/A

• All trays, tins racks and equipment clean and in good condition?

  Yes

  No

  N/A

• Entrance to bakery prep area clean neat and tidy?

  Yes

  No

  N/A

• Overall condition of the department and general comments...

  Good

  Average

  Poor

• Is the communication book being used

  Yes

  No

  N/A

Quality

• Assess quality on show

  Good

  Average

  Poor

Stock management

• Sato being used & correctly

  Yes

  No

  N/A

Food safety

• Food safety paperwork up to date and accurate?

  Yes

  No

  N/A

• Use by/best before dates recorded for all opened stock stored in the coolroom?

  Yes

  No

  N/A

Housekeeping

• Deep cleaning program in place?

  Yes

  No

  N/A

• Datastrip in good order? - no blood or soiled tickets.

  Yes

  No

  N/A

• Cabinet lighting all working?

  Yes

  No

  N/A

• Bloom room clean and tidy?

  Yes

  No

  N/A

• Overall condition of the department and general comments...

  Yes

  No

  N/A

• Is the communication book being used

  Yes

  No

  N/A

Planograms

• Are planograms for the department up to date?

  Yes

  No

  N/A

Stock Management

• No stock being stored directly on the floor?

  Yes

  No

  N/A

• Reduced to clear bay, clearly defined and merchandised correctly?

  Yes

  No

  N/A

• Sago being used and correctly

  Yes

  No

  N/A

Housekeeping

• Freezer reserve floor free from ice build up?

  Yes

  No

  N/A

• Egg section clean and tidy?

  Yes

  No

  N/A

• Milk fridge clean and free from spills?

  Yes

  No

  N/A

• Overall condition of the department and general comments...

  Good

  Average

  Poor

• Is the communication book being used

  Yes

  No

  N/A

Stock management

• Reserve cigarettes stored securely?

  Yes

  No

  N/A

Food safety

• Scale weight checks recorded?

  Yes

  No

  N/A

General Housekeeping

• Magazine racks and impulse bars clean, planogramed and full?

  Good

  Average

  Poor

• Baskets and trolleys clean and free of rubbish?

  Yes

  No

  N/A

• Drink fridges clean & full<br>Ice fridges clean & full<br>Britex machines cleaned & ready for customer use

  Good

  Average

  Poor

• All checkout lights working?

  Yes

  No

  N/A

• Is the communication book being used

  Yes

  No

  N/A

• Overall condition of the department and general comments...

  Good

  Average

  Poor

• Receiving door locked?

  Yes

  No

  N/A

• General stockroom housekeeping standards?

  Good

  Average

  Poor

• Yellow lines in good order?

  Good

  Average

  Poor

• Fire exits clear of obstructions?

  Yes

  No

  N/A

• Pallets stacked correctly?

  Yes

  No

  N/A

• Receiving desk clean and tidy?

  Good

  Average

  Poor

• Floor scrubbing program in place?

  Good

  Average

  Poor

• Overall condition of the storeroom and general comments...

  Good

  Average

  Poor

• Are daily store walks being done

  Yes

  No

  N/A

• All lighting working

  Yes

  No

  N/A

• All aisles clean and clear of stock

  Yes

  No

  N/A

• Data stripping in good order

  Yes

  No

  N/A

• Are all security cameras working

  Yes

  No

  N/A

• Are all staff in correct uniform including name badges

  Yes

  No

  N/A

• Are all staff engaging customers

  Yes

  No

  N/A

• Are all displays / Gondola ends tidy and ticketed well

  Yes

  No

  N/A

• What are stock levels like on shelf - How many O.O.S

  Yes

  No

  N/A

• What's the stock level on capping

  Yes

  No

  N/A

• Is the managers office clean and tidy

  Yes

  No

  N/A

• Is the scanning office clean and tidy

  Yes

  No

  N/A

• Is the cash office clean and tidy

  Yes

  No

  N/A

• Daily OH&S checklist completed

  Yes

  No

  N/A

• Monthly OH&S checklist completed

  Yes

  No

  N/A

• Forklift checklist completed

  Yes

  No

  N/A

• Are all staff clocking on & off every shift

  Yes

  No

  N/A

• Is the adjustment sheet being used correctly

  Yes

  No

  N/A

• Are all department rosters printed and displayed in store / lunchroom

  Yes

  No

  N/A

• General comments on overall store...

• Store Managers feedback / ideas