Ritchies Promo 5, Spring Racing Spectacular

• Store

• Manager

• Staff on duty (If not manager)

• Prepared by

• Conducted on

  Date

Store audit

Store standards

• Entrance clean and tidy. Signage in good order. No tape, insects, clutter etc.

  Good

  Average

  Poor

  N/A

• Counter area clean and clear of clutter.

  Good

  Average

  Poor

  N/A

• Floor clean and clear of rubbish

  Good

  Average

  Poor

  N/A

• Windows clean and free of clutter, Lighting in order.

  Good

  Average

  Poor

  N/A

• Paper work neat and tidy stored away in correct locations.

  Good

  Average

  Poor

  N/A

Staff and customer service

• Uniform including name badge. Staff well presented for shift.

  Good

  Average

  Poor

  N/A

• Customers acknowledged and eye contact made with all customers

  Good

  Average

  Poor

  N/A

• All staff customer service orientated, enthusiastic ready to assist customers.

  Good

  Average

  Poor

  N/A

Communication

• Managers summary up to date and being used

  Good

  Average

  Poor

  N/A

• Daily to do list completed by managers

  Good

  Average

  Poor

  N/A

• Night fill sheets/diary being used

  Good

  Average

  Poor

  N/A

RSA and cigarette compliance

• 5 x liquor licensing posters up. (Licence, Don't buy it for them, ID, Intoxication, Direct line)

  Full compliance

  Non compliant

• 5 x Cigarette posters up. (A4 picture health warning, A3 written health warning, ID's, U18, We sell tobacco here)

  Full compliance

  Non compliant

• RSA folder in order and accessible under register 1, (House rules, Red line map, Code of conduct, RSA training register, RSA's and refreshers)

  Full compliance

  Non compliant

• RSA's and refreshers up to date.

  Full compliance

  Non compliant

OH&S and Security

• Daily OH&S list completed

  Good

  Average

  Poor

  N/A

• Security cameras in good working order

  Good

  Average

  Poor

  N/A

• Security caps on all spirits.

  Good

  Average

  Poor

  N/A

• Tablet stored in a safe place

  Good

  Average

  Poor

  N/A

Workbuddy

• Clock on/off. Are all staff clocking on and off, including the manger

  Good

  Average

  Poor

  N/A

• Are rosters published, printed and displayed in store

  Good

  Average

  Poor

  N/A

• Weekly sales and wage budgets/estimates up to date.

  Good

  Average

  Poor

  N/A

• Are daily sales entered

  Good

  Average

  Poor

  N/A

Ritchies promotion, (Birthday 2014)

Focus display

• Yellowglen - Golden Cork competition, Peacock lane, Yellowglen vintage, Yellowglen colours

  Full compliance

  Non compliant

• Effectiveness of focus display

  Excellent

  Very good

  Good

  Average

  Poor

Monthly sales driver

• Hazyblur directors blend

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Effectiveness of MSD display

  Excellent

  Good

  Poor

  NA

Wine displays

• De Bortoli Sacred Hill, Bonus Magnum (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• TWE Sauv Blanc sale, Squealing Pig, Matua & Upside Down (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Banrock Station, 3 for $20 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Bleeding Heart, 2 for $20 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Brown Brothers, Dolcetto/Moscato vars $13.99 (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Taste of Europe, Parnasse, Elefante, Mondoleto pinot grigio (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Twin Islands Sauv Blanc, 2 for $30 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Houghton vars, 2 for $15 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Angas Plains Estate, PJ's Shiraz & Cab Sauv 2 for $35 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Penfolds Bin vars, Display selected range as manager deems appropriate 9, 23, 28, 128, 138, 150, 311, 389, 407, 707 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

Sparkling

• Jacobs Creek lightly sparkling vars, NO FLUTES! OOS (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Henkell Trocken Brut, Germany's best know sparkling (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• De Bortoli Rococo, Bonus metal wine cooler (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Jansz NV, $24.99 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Effectiveness of all wine displays

  Excellent

  Very good

  Good

  Average

  Poor

RTD displays

• Jim Beam - Canadian Club 10pks, $34.99 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Vodka Cruiser 4pk vars, $13.99 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Pimms, Gordons, Smirnoff 500mL vars, 3 for $15 (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Jack Daniels 4pks, Bonus Jack bar sign (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Effectiveness of all RTD displays

  Excellent

  Very good

  Good

  Average

  Poor

Spirit displays

• Jim Beam white 700mL, 2 for $65 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Dewars Scotch 700mL, $34.99 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Wild Turkey American Honey 700mL, Win Skullcandy headphones (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Jack Daniels 700mL, Bonus Jack bar sign (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Smirnoff red 700mL, $35.99 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Bombay Sapphire 700mL, Gift box (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Canadian Club 700mL, 2 for $65 (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Jim Beam Devils Cut 700mL, Win a remote control car (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Johnnie Walker Red 700mL, $35.99 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Midori 700mL, $29.99 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Effectiveness of all spirit displays

  Excellent

  Very good

  Good

  Average

  Poor

Beer and Cider displays

• TED 5 seeds 10pks, $19.99 NEW! (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 1 (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 2 - (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 3 - (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 4 - Boags Premium, Bonus glass (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 5 - Peroni Nastro Azzurro (ABC)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 6 - Corona (AB)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Beer 7 - Kronenbourg 1664/Blanc, 2 6pk for $30 (A)

  On floor and ticketed

  On floor but some missing tix

  Not ticketed or not on floor

  NA

• Effectiveness of all Beer and Cider displays

  Excellent

  Very good

  Good

  Average

  Poor

New items to discuss

• Tablet training, Make sure the manager is capable of, taking photos and emailing them off, use of the calendar, reply emails regarding allocations and any other items that come to hand.

  Discussed

• Use of diary has been very poor there were a number of stores (20+) didn't action the recent Houghton's allocation correctly. Use of the diary is so important with these items. If this isn't worked out the right of allocations will be taken away and given back to the buyers.

  Discussed

• Crown Golden Ale, Discuss with the manager about ranging and positioning in coolroom.

  Discussed

Performance review follow up.

• Items discussed with manager regarding previous performance review and also previous checklist

  Discussed