Title Page
-
Site conducted
-
Conducted on
-
Prepared by
-
Location
Family Member Experience {Greet Team and Recognize Team}
-
Family Members are smiling
-
Family Members are in clean and proper uniforms
-
All Family Members have name tags.
-
Acknowledge GREAT practices/performance by team.
-
Engage Family Members about their day.
-
Role model the right attitude.
Product Quality and Food Safety Behaviors
-
Handwash station stocked and clean.
-
Validate proper handwashing procedure.
-
Grill station stocked and proper procedures in-place. (ex. blue poly glove)
-
MUT stocked and proper procedure in-place.
-
Fry station stocked and proper procedures in-place.
-
All timers in use.
Back of House (BOH) Validation
-
3 Compartment Sink Area
-
Prep Station/Area
-
Prep Equipment
-
WIC/WIF Temps
-
Raw Product Storage - Do you have tempered beef patties, sausage, and grilled chicken? Prep-dates/labels present and accurate?
Front of House (FOH) Validation {Walk the customer path}
Dining Room Clean and Sanitized
-
Entrances, sidewalks and doors.
-
Ruggs and Floors
-
Front Counter
-
Drink Station and Condiment Area
-
Tables, chairs, and booths
Restrooms
-
Doorways
-
No bad/foul odors
-
Floors
-
Sinks, Counters, and Mirrors
-
Toilets and urinals
-
Toilet paper, paper towels, & soap stocked.
-
Trash emptied
Exterior - Cleanliness and Sanitation
-
Trashcans
-
Curb appeal
-
Building Condition
-
Signage
-
Parking Lot
-
Drive-Thru/Speaker post POP
-
Flag in Good Condition
Customer Experience
-
Greeting Customers
-
Checkback Tray in use
-
Table Touches
-
Follow the Bag for an entire order. (Accuracy, Temp, SOS)
-
Pending Online Orders
Important Follow-thru Actions
-
Review RIW Opportunities and assign duties/task to be completed during the shift.
-
Set follow-up actions in OGB
-
Check for incoming/outgoing PIC alignment.
