Discussion regarding any outstanding works and actions

  • Descriptions of any outstanding works and specific actions required by RMM or others.

Discussion regarding store current issues or recurrent problems

  • Description on any store issues or recurrent problems and specific actions required by RMM or others.

Feedback regarding Maintenance service

  • MML or Helpdesk

  • Reason codes

  • RMM support

Feedback from SGM regarding the Maintenance suppliers

  • Refridge

  • Reason codes

  • Mechanical

  • Reason codes

  • Electrical

  • Reason codes

  • Builders

  • Reason codes

  • Others in general

  • Plumbing

  • Reason codes

  • Drainage

  • Reason codes

  • General comments or feedback

Store coaching and support

  • Ostara system use and process discussed and understood by SGM and key team

  • RMM comments

  • Works prioritisation P1 to P4 discussed and understood by SGM and key team

  • RMM comments

  • Escalation procedure discussed and understood by SGM and key team

  • RMM comments

Roof area- Fall arrest system

  • Is the system in full working order, if not please insert your comments and actions.

  • Enter details

  • Fall arrest system

Roof area- Smoke ventilation system

  • Is the system fully working if not please insert comments and actions required

  • Enter details

  • Smoke ventilation system

Lightning conductor

  • Is the system fully working if not please insert comments and actions required

  • Enter details

  • Lightning conductor

Actions agreed with SGM, future communication and next visit date agreed

Confirm Store SRA is up to date

  • Store General Manager or Deputy

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