RM/SLT Christmas Visit document 2014.

• Store Name:

• Conducted on

  Date

• Manager on Duty:

• Prepared by :

• Location
  Address

FIRST IMPRESSIONS

• The front of store exterior is clean & tidy, windows, no homemade POS, all signage to standard.<br>

  Yes

  No

  N/A

• All Colleagues in full uniform, clean and presentable to policy.

  Yes

  No

  N/A

• Appropriate number of colleagues working (RPRPRT)-roster compliance should be checked prior to visit.

  Yes

  No

  N/A

• Management or SFL in place and Managing Queue Expectations.

  Yes

  No

  N/A

Performance

• Is the store hitting Trading Margin target.

  Yes

  No

  N/A

• Has the store got a plan in place to achieve target.

  Yes

  No

  N/A

• Has the store any barriers or Challenges to trade.

  Yes

  No

  N/A

• Evidence of Daily Brief and all commercial /Operations actions in place.

  Yes

  No

  N/A

• Store Performance Board/Xmas tracker displayed and visible to colleagues with daily/weekly targets set for colleagues.

  Yes

  No

  N/A

• Where does the store sit on the BSC, and can the store talk you through the challenges/Successes.

  Yes

  No

  N/A

A full overview of the business performance and actions completed from last visit:

• Managers General Comments:

• RM/SLT General Comments: