RPD Vendor Scoresheet v1.2

• Document No.

• Vendor

• Contract duration

• Services provided

• Conducted on

  Date

• Prepared by

• Noted by

• Acknowledged by

• Location
  Address

• Recommendation

Scoring

• 91%-100% = Excellent, exemplary performance

• 81%-90% = Very good, exceeds expectations

• 71%-80% = Satisfactory, meets expectations

• 60%-70% = Passing but needs to improve

• 55%-59% = Poor, below expectations - re-evaluation after 3 months

• Below 55% = Failed, for replacement

Rating

• 5 - Excellent

• 4 - Very Good

• 3 - Fair

• 2 - Unsatisfactory

• 1 - Failed

• N/A - Not applicable

• Compliance with contract clause

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Compliance with local laws and regulations

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Compliance with standards

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Compliance with services

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Compliance with time lines

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Compliance with confidentiality

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Dresscode

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Human resources

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Technical resources

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Supply or material resources

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Skills transfer, training

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Managerial or Supervisory effectiveness

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Staff competence

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Responsiveness

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Conduct/behavior

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Proactiveness

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Work collaboration/coordination

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Work quality

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Timeliness of tasks

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Customer service

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Punctuality

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Flexibility of hours

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Quality of service

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Availability of contact person

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Availability of service

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Planning

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Cost control

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Timely submission of reports

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Appropriate measures proposed

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Innovation

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Agency support

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A

• Customer satisfaction

  Select 1 2 3 4 5 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • N/A