RSM Checklist

• Site conducted

• Conducted on

  Date

• Prepared by

Implementation of SOP's

• Is the staff following Customer Greeting SOP ?

  Yes

  No

  N/A

• What action did you take ?

• Is the BM/ ABM ensuring Branch Cleanliness and hygiene SOP ?

  Yes

  No

  N/A

• Is the Branch following Instant Bake SOP ?

  Yes

  No

  N/A

• Is the duty Roaster being followed at Branch as per SOP ?

  Yes

  No

  N/A

• Did the branch perform internal audit as per SOP last night ?

  Yes

  No

  N/A

• Has ASM/ZSM checked implementation of SOP's at this branch ? Did he filed his findings to you ?

  Yes

  No

  N/A

• What are the weak points on this shop ?

Merchandizing

• Have you set the Merchandizing Pattern for this shop in your last visit ? This included the way Product is displayed in counters.

  Yes

  No

  N/A

• Does the branch manager knows the set layout for the merchandizing ?

  Yes

  No

  N/A

Sales Expansion

• What new action have you taken for Sales Increasing ?

• How do you plan to improve your current sales ? Explain with explain your weak points on this Branch and solution to that issue ?

• Please share in a separate excel file the result of your efforts in terms of increasing sale on this branch ?

  Media

Grooming Sales Management Team

• What action was taken by you to Groom the relevant ASM/ZSM ?

• Please share your results in quantities for the above actions ?

Profit and loss

• what actions have you taken to control unneccessary expenses on this shop ?

• How do you plan to improve Profitability of the said shop ?

• Please share the improvement in expense control if any ?