Title Page

  • Date Of Inspection

  • Inspector

  • Engineer Name

  • Employment Type (PAS/Partner/Service Centre)

  • Location

Objective

  • To ensure that all engineers have the correct tools, equipment and PPE to perform their job safely

  • To ensure that all engineers can perform all mandatory electrical safety tests and understand the sequence of tests as well as the reasons for the safety procedures. This is achieved by monitoring, coaching and training. Photos of the engineer performing the tests are required

  • Please refer to Pacifica Appliance Services - Safe Isolation Process located on LearnUpon

  • To confirm that the engineer is competent and safe to work

Vehicle Inspection

  • Photograph all four sides of the vehicle, highlighting any visible damage

  • Photograph the inside of the vehicle

  • Are the tyres road legal?

Safety and The Perfect Service Visit

  • Is the trainee able to complete a Dynamic Risk Assessment, to identify risks on site?

  • Has the trainee reported a Near Miss whilst out with the mentor engineer and understands the process?

  • Does trainee have a ID Card?

  • Before entering the property did the Trainee ask the customer to move any children from your work area and safely secure all animals? (add comments)

  • Upon entering the property did the trainee put on over overshoes to protect the customers property?

  • Does the trainee understand the importance of the safe site set up in the work area keeping access/ egress routes free from obstruction utilising the Health and Safety A-Frame provided?

  • Has the customer been suitably advised on the repair process and potential hazards associated, including the safe zone, work zone locations and able to carry out a dynamic risk assessment?

  • Does the trainee have access to i-Trent and the LearnUpon and know how to use them?

  • Contact HR for access

Electrical Equipment Checklist (Please photograph the serial number & Calibration date)

  • Is all test equipment calibrated and in date?

  • Contact RSM to arrange replacement meters

Electrical - Safe Isolation Process (Please photograph the engineer performing each test)

  • Can the Trainee make correct use of the non-contact Volt Detector (Volt Stick x2 available)? Photos of the engineer carrying out the test required.

  • Inspector - refer to attached Electrical Safety Training Presentation & Provide Training

  • Following training given, I "The Operative" can confirm I have read, received and will adhere to all information provided

  • Can the Trainee perform an Earth Loop Impedance Test (ELI)? Photos of the engineer carrying out the test required.

  • Inspector - refer to attached Electrical Safety Training Presentation & Provide Training

  • Following training given, I "The Operative" can confirm I have read, received and will adhere to all information provided

  • Can the Operative perform an Earth Continuity Test? Photos of the engineer carrying out the test required.

  • Inspector - refer to attached Electrical Safety Training Presentation & Provide Training

  • Following training given, I "The Operative" can confirm I have read, received and will adhere to all information provided

  • Can the Trainee perform an Insulation Resistance Test? Photos of the engineer carrying out the test required.

  • Inspector - refer to attached Electrical Safety Training Presentation & Provide Training

  • Following training given, I "The Operative" can confirm I have read, received and will adhere to all information provided

  • Can the Trainee make use of the 2-Pole Indicator to prove dead? Photos of the engineer carrying out the test required.

  • Inspector - refer to attached Electrical Safety Training Presentation & Provide Training

  • Following training given, I "The Operative" can confirm I have read, received and will adhere to all information provided

PPE & Work Equipment

  • Does the Trainee have the correct PPE/Work Equipment in order to undertake the work safely?

  • Does the Trainee have a fully stocked, in date First Aid Kit including eyewash?

  • PPE / Equipment Checklist

  • Is work being carried out in a safe manner using appropriate, serviceable PPE?

  • Trainee Gloves & Work Clothing

  • Are all hand tools / field equipment free from damage?<br>(if at risk, remove from use immediately and replace)

  • Does the Trainee have X1 1KG Powder Fire Extinguisher Available? [Fully Pressurised and Maintained]

  • Is safety footwear being worn and in good condition and of the correct type?

  • Is the Trainee aware of the correct PPE for the tasks they are trained to perform?

  • Access Equipment / Lifting Equipment / Floor Protection in good condition and free from any defects? (Check feet, platforms **where applicable)

  • Does the Operative have correct paperwork [Warning Labels, Electrical and Gas]

Observations (Please detail your observations and any coaching provided to engineer)

  • How did you find the Trainee approach to diagnosing the faulty?

  • How did the Trainee deal with the customer whilst in there home?

  • Does the Trainee explain to the customer the fault with the appliance and the work that has been carried out?

  • Does the Trainee understand MC3 and all its functions?

  • Does the Trainee have a good understanding of manufactures websites and know how to order parts?

  • Is the Trainee set up on the Teams Whatsapp groups and have access to the LG App?

  • Does the Trainee have access to the ByBox?

  • Did the Trainee carryout all electrical safety sets before and after the repair and understand the purpose of the tests?

  • Did the Trainee remove all parts and packaging from the customers home?

  • Does the mentor feel the Trainee will need any additional support?

Sign Off

  • Auditor Sign

  • Engineer Sign

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