Script compliance

Information

Meet and Greet (non DiTS)

Good morning / good afternoon. Welcome to Sofaworks, is this your first visit?
Well, relax. If I can just give you some useful information on how the store works, and after that we'll leave you alone and be there if you need us.
Everything's priced individually and, importantly, what you see on display is usually only a small taste of a larger range of items. It means if you see a sofa you like, you can probably get it as a corner group too, for example.<br>
So if you don't see what you need, just ask. You should also find the swatches on the matching footstool.
Feel free to speak to any of us if you need help; we're all sofa geeks in here. We can also help with interest-free payment options or stock availability if you're looking for something quite quickly.
Main thing is to enjoy, sit on as much as you can and take your time. We won't chase you but if you need us, just give us a shout. We'll catch up later. My name's .......... Have fun!
Was the delivery of the meet and greet clear and audible?
Was the delivery of the script natural?

Good morning / good afternoon. Welcome to Sofaworks, is this your first visit?
Well, relax. If I can just give you some useful information on how the store works, and after that we'll leave you alone and be there if you need us.
You'll find the prices on the electronic price card in every room set, and you'll also see on there that what you see on display is usually only a small taste of a larger range of items. It means if you see a sofa you like, you can probably get it as a corner group too, for example.
So if you don't see what you need, just ask. You'll find the colour swatches on the matching footstool.
Feel free to speak to any of us if you need help; we're all sofa geeks in here. We can also help with interest-free payment options or stock availability if you're looking for something quite quickly.
Main thing is to enjoy, sit on as much as you can and take your time. We won't chase you but if you need us, just give us a shout. We'll try to catch up with you later. My name's ........ Have fun!
Was the delivery of the meet and greet clear and audible?
Was the delivery of the script natural?

As I mentioned earlier, we don't get paid commission and it's how you feel about the service you've received that's most important.
So, you'll receive a text in a couple of hours asking a simple question about your experience today. The rating goes from 1 - 9, with 9 being highest. It's free to reply. This is how we are rewarded, and it helps us to learn and become even better. So if you've got time, please respond to it.
It would also be great if you could go on to our website and leave feedback on your experience to help other customers see what we do. Even better, we'd love to feature as the number one sofa shopping experience on independent websites like Review Centre or Trust Pilot, so if you could find a couple of minutes to share your experience on there too that would be brilliant.
Oh, I almost forgot, there's a way you can earn a few quid, too. For every friend you recommend who orders, you get £25. And, better still, when you reach 10 friends we double your money from £250 to £500, which is some easy money, eh?
Thank you so much for your order. If you have any questions feel free to give me a quick call at the store and either myself or any of my colleagues will be happy to help you.
Was the delivery of the meet and greet clear and audible?
Was the delivery of the script natural?