SE Support Request

• Job Number

• Referring Engineer (that's you)

• Location
  Address

• Conducted on

  Date

Job Details

• What type of job are you requesting support for?

  No Line of Sight Confirmation

  DAT Ladder Access

  SAT Roped Access

  Technical Assistance

  Equipment Assistance

• Job Type - service, new install, upgrade, products requiring support for, etc.

  New

  Existing - Install

  Existing - Service

  Business

Current Situation

• What is currently preventing you from completing the job?

• I cannot achieve a satisfactory signal

• What is causing this?

• I don't have a piece of business specific equipment to enable me to complete the job.

• What equipment do you need?

• The dish is inaccessible using DTH techniques.

• DAT ladders are needed

• SAT techniques and ropes are required

• Both SAT and DAT assistance is required

• I would like technical support to complete the job

• Describe what issues you are currently experiencing

The Job So Far

• Is the current situation customer driven or engineer / location driven?

  Customer

  Engineer

  Existing Equipment

  Location

  Landscaping

• What have you done so far?

• Attach supporting images showing EVERY element of the job so far. Include Line of Site clearly identified. Images need to include evidence of the reason for referral (ladder setup, established line of site location, etc)

  Media