Information
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Document No.
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Nisbets Security Monthly KPIs
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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All incidents are responded to within target response time (5 mins)
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90% of security patrols to take place on times as per schedule
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95% of alarms are responded to within 5 minutes
- Yes
- No
- N/A
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100% of buildings are locked and unlocked at the end and start of the day
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90% of CCTV incidents/alarms received in the gatehouse are assessed within 5 minutes
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No unauthorised entry or exit of sites. Passes to be issued to all visitors, staff and contractors/vehicles
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Provide incident and overnight reports within 4 hours
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Liaise with emergency services for the prevention and detection of Crime/Terrorism/fire (100% compliance required)
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Carry out observations and investigations (100% compliance required)
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Provide incident management (100% compliance required)
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Respond to all customer requests for security (100% response to requests within 1 working day)
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Carry out first aid as required (100% compliance required)
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Daily monitoring of UK security threat level (100% compliance required)
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Management of the fire log as per the security instructions - all faults must be reported immediately to the Facilities Dept
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Manage traffic flow in and out of sites (100% compliance required)
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Monitor vehicle parking to ensure they are complying with Business Policy
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