Self OER

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Is this store using the Red Book?

  Yes

  No

• Does this store hustle?

  Yes

  No

Great / Remake pizzas section

• Pizza number 1

  Select Great pizza Remake: Bake Remake: Rim Remake: Portion Remake: Placement Remake: Size

  • Great pizza
  • Remake: Bake
  • Remake: Rim
  • Remake: Portion
  • Remake: Placement
  • Remake: Size

• Great / Remake

  Media

• Pizza number 2

  Select Great pizza Remake: Bake Remake: Rim Remake: Portion Remake: Placement Remake: Size

  • Great pizza
  • Remake: Bake
  • Remake: Rim
  • Remake: Portion
  • Remake: Placement
  • Remake: Size

• Great / Remake

  Media

• Pizza number 3

  Select Great pizza Remake: Bake Remake: Rim Remake: Portion Remake: Placement Remake: Size

  • Great pizza
  • Remake: Bake
  • Remake: Rim
  • Remake: Portion
  • Remake: Placement
  • Remake: Size

• Great / Remake

  Media

• Pizza number 4

  Select Great pizza Remake: Bake Remake: Rim Remake: Portion Remake: Placement Remake: Size

  • Great pizza
  • Remake: Bake
  • Remake: Rim
  • Remake: Portion
  • Remake: Placement
  • Remake: Size

• Great / Remake

  Media

• Pizza number 5

  Select Great pizza Remake: Bake Remake: Rim Remake: Portion Remake: Placement Remake: Size

  • Great pizza
  • Remake: Bake
  • Remake: Rim
  • Remake: Portion
  • Remake: Placement
  • Remake: Size

• Great / Remake

  Media

Product section

• Dough properly managed?

  Yes

  No

  EXTREME

• Products within shelf life?

  Yes

  No

  EXTREME

• Oven baked sandwiches, pasta, and chicken properly prepared?

  Yes

  No

• Approved product procedures?

  Yes

  No

• Thin crust properly prepared?

  Yes

  No

• Scale and portion job aids?

  Yes

  No

• All sides properly prepared?

  Yes

  No

• Adequate PRP to handle expected sales volume?

  Yes

  No

Service section

• Percentage of orders delivered on time?

• Load time in minutes?

• Ultimate question - "Would you recommend Domino's?"

• WOW greeting?

  Yes

  No

• WOW driver at the door?

  Yes

  No

• WOW the concern Step 1: Apologize?

  Yes

  No

• WOW the concern Step 2: Give them what they want?

  Yes

  No

• WOW the concern Step 3: Give them something extra?

  Yes

  No

Image section

• Team members in proper uniform attire?

  Yes

  No

  EXTREME

• Grooming standards maintained.

  Yes

  No

  EXTREME

• Store interior clean and in good repair?

  Yes

  No

  EXTREME

• Outside area clean?

  Yes

  No

• Customer area and customer view clean and in good repair?

  Yes

  No

  EXTREME

• Baking equipment clean and in good repair?

  Yes

  No

  EXTREME

• Hot bags clean, functioning, and in good repair?

  Yes

  No

• Walk-in clean and working properly?

  Yes

  No

• Makeline clean and in good repair?

  Yes

  No

• Delivery vehicles represent positive brand image?

  Yes

  No

• Signage and printed materials?

  Yes

  No

Safety and security section

• Drivers making drops and carrying less than $20.00?

  Yes

  No

• Safe utilized, secured, and working properly?

  Yes

  No

• Caller ID working and security call backs made?

  Yes

  No

• No more than $150 in front till / $75 per pulse cash drawer?

  Yes

  No

• Safety belts / equipment in use and driving safely?

  Yes

  No

Sanitation section

• Refrigeration and proper temperatures in specification?

  Yes

  No

• Proper hand washing

  Yes

  No

• Sanitation procedures followed

  Yes

  No

Tempature

• Makeline rail temp

• Makeline temp

  Media

• Makeline cabinet temp

• Add media

  Media

• Walkin temp

• Add media

  Media