Title Page
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Sales Assistant
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Conducted on
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Prepared by Leader
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Location
Choose to DARE
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Was the customer welcomed by a Door Greeter?
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Did you greet the customer within 5 seconds with a warm and welcoming greeting?
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Did you STOP and GO?
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Did you show positive Body language?
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Did you use open ended questions to establish the customers needs?
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Did you let the customer interact with the product while explaining the benefits/features of the product?
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Did you close the sale?
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Did you offer additional items to the sale ?
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Did you inform the customer of any specials and promtions we are currently running?
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In case of out of stock items, did you offer alternatives/OMNI?
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Did you use the 5 -Way Guarantee to the close the sale?
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If the customer fitted any items, was there always an assistant close by to assist the customer?
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Did you direct the customer to the point of sale and thanked them for shopping with us?