Information
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Audit Title - Site, Cleaning Audit, Date
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Site - HCC/ Serco / Dacorum
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Conducted on
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Audit conducted by
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Staff being audited
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If any areas are non compliant, please record this in detail on the audit. This must then be logged with the helpdesk stating 'Cleaning Audit Action'. All jobs must be completed within the SLA - this is usually 24 hours, but maybe longer for tasks such as carpet deep cleaning. At the end of the month, the helpdesk report must show all jobs as being carried out for the KPI to be 100%
Main Entrances, Reception, Staircases, Lifts and Corridors, Circulation, Rest Room, Prayer Room, Canteen
Reception / Lobbies
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Tables dusted and dry polished, magazines etc tidy
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Chair legs dusted and wiped clean
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Vacuum clean all upholstered surfaces
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Leather furniture waxed and replenished
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Reception desk thoroughly cleaned and polished
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Damp wipe clean and dry polish all laminated office furniture and ancillary units
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Clean and buff all fixtures and fittings to main door entrances
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Metal work dry polished
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Dust / dry polish chrome surfaces
Staircases
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Metal work dry polished
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Dust / dry polish chrome surfaces
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Dust and dry polish balustrades, handrails and staircase fittings
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Check thoroughly entire staircase is clean as required
Lifts
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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Metal work dry polished
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Dust / dry polish chrome surfaces
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Clean and polish lift doors
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Vacuum and brush out lift runners
Corridors and circulation areas
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Metal work dry polished
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Dust / dry polish chrome surfaces
Prayer room
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Tables dusted and dry polished, magazines etc tidy
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Chair legs dusted and wiped clean
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Vacuum clean all upholstered surfaces
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Damp wipe clean and dry polish all laminated office furniture and ancillary units
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Metal work dry polished
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Dust / dry polish chrome surfaces
Canteen
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Tables dusted and dry polished, magazines etc tidy
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Chair legs dusted and wiped clean
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Vacuum clean all upholstered surfaces
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Dust / dry polish chrome surfaces
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All food particles removed from flooring, especially corners and covered areas
Open plan, modular office accommodation and meeting rooms
Open plans and modular office accommodation
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Specific area audited -
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All desks must be cleared by staff before cleaning can be carried out in accordance with TW3 policy
Cleaning operatives will check all areas and clean accordingly
Spot cleaning will be done when required -
Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Vacuum clean all upholstered units
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Tables dusted and dry polished, magazines etc tidy
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Chair legs dusted and wiped clean
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Damp wipe clean and dry polish all laminated office furniture and ancillary units
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Metal work dry polished
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Dust / dry polish chrome surfaces
Ceremony rooms
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Tables dusted and dry polished, magazines etc tidy
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Chair legs dusted and wiped clean
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Vacuum clean all upholstered units
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Leather furniture waxed and replenished
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Damp wipe clean and dry polish all laminated office furniture and ancillary units
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Metal work dry polished
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Dust / dry polish chrome surfaces
Kitchens / tea points
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Specific area audited -
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Spillages cleaned
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All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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All furniture clean and polished where appropriate
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Tables dusted and dry polished, magazines etc tidy
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Chair legs dusted and wiped clean
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Vacuum clean all upholstered units
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Metal work dry polished
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Dust / dry polish chrome surfaces
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Bins exterior and lid wiped using germicidal disinfectant
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All food particles removed from flooring, especially corners and covered areas
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Descale taps, sinks and all surrounding areas using a suitable descaler
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Wash clean with detergent and leather dry all ceramic wall tiled surfaces. Damp wipe external casing to water cooler. Empty and clean drip trays
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Dishwasher to be put on if over half full
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Wash clean with detergent solution and dry all work top surfaces (inc around sinks)
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Fridges to be moved once a month to enable cleaning behind and underneath of flooring and skirting boards, removing cobwebs etc
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Kick boards under base units wiped / cleaned once a week
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Fridges, dishwashers and other appliances to be regularly cleaned and cleared out by the cleaning team. The fridge will be emptied of all out of date food and cleaned each Friday
Toiler / shower accommodation
Toilets
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Specific area audited -
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners, edges and areas behind and below pedestals and basins
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Spillages cleaned
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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Metal work dry polished
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Dust / dry polish chrome surfaces
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All toilets will be cleaned at least once per day (Monday to Friday)
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Where applicable descale toilets and sinks using suitable descaler
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Maintain all waste bins in a clean condition
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Thoroughly clean and disinfect internal and external surfaces to WC pans and urinals, to include all fixtures and fittings, paying particular attention to both sides of WC seats and all metal work
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Wash clean and dry polish all hand basins, paying particular attention to taps, soap trays and vanity units
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Thoroughly clean all shelves, ledges, mirrors, fixtures and fittings to a height of two metres
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Damp wipe clean all wall surfaces in the immediate vicinity of wash hand basins and hand towel facilities
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Replenish supplies of soap, toilet rolls and towels as appropriate (from stock)
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Remove finger marks from all light switches, walls , mirrors and surfaces
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Damp wipe clean all pipes, radiators and ledges
Shower accommodation
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Specific area audited -
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Spillages cleaned
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners, edges and areas behind and below pedestals and basins
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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Dust / dry polish chrome surfaces
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Where applicable descale shower tray using suitable descaler
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Maintain all waste bins in a clean condition
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Thoroughly clean shower facility, paying particular attention to surfaces to shower including partition (if applicable) and shower tray
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Wash clean and dry polish all hand basins, paying particular attention to taps, soap trays and vanity units
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Thoroughly clean all shelves, ledges, mirrors, fixtures and fittings to a height of two metres
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Damp wipe clean all wall surfaces in the immediate vicinity of wash hand basins and hand towel facilities
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Replenish supplies of soap, toilet rolls and towels as appropriate (from stock)
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Remove finger marks from all light switches, walls , mirrors and surfaces
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All furniture clean and polished where appropriate
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Damp wipe clean all pipes, radiators and ledges
First Aid room
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Specific area audited -
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Spillages cleaned
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Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners, edges and areas behind and below pedestals and basins
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Walls and doors dusted and spot cleaned
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Waste points emptied
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Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
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Door / Window Frames dusted and polished
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Remove finger marks from vision panels to doors, glass and internal partitions
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Remove finger marks from all internal surfaces
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All accessible surfaces dusted to wall lights / 2 metres
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Signs and name boards dusted (monthly)
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Dust / dry polish chrome surfaces
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Maintain all waste bins in a clean condition
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Wash clean and dry polish all hand basins, paying particular attention to taps, soap trays and vanity units
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Thoroughly clean all shelves, ledges, mirrors, fixtures and fittings to a height of two metres
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Damp wipe clean all wall surfaces in the immediate vicinity of wash hand basins and hand towel facilities
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Replenish supplies of soap, toilet rolls and towels as appropriate (from stock)
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Remove finger marks from all light switches, walls , mirrors and surfaces
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All furniture clean and polished where appropriate
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Damp wipe clean all pipes, radiators and ledges
Cleaners room
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Specific area audited -
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Floors swept, mopped and clear of rubbish, including under sink
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Walls clean and dusted, only up to date work information displayed
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All required training up to date and complete
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Staff attending to agreed schedule
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Cleaning check sheets in place, in date and completed
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Staff wearing correct uniform
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All chemical containers clearly labelled and stored correctly
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All cleaning machinery PAT tested and within 3 monthly re-test date
