Serco Hertfordshire Site Cleaning Audit - MASTER

Main Entrances, Reception, Staircases, Lifts and Corridors, Circulation, Rest Room, Prayer Room, Canteen

Reception / Lobbies

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Tables dusted and dry polished, magazines etc tidy
Chair legs dusted and wiped clean
Vacuum clean all upholstered surfaces
Leather furniture waxed and replenished
Reception desk thoroughly cleaned and polished
Damp wipe clean and dry polish all laminated office furniture and ancillary units
Clean and buff all fixtures and fittings to main door entrances
Metal work dry polished
Dust / dry polish chrome surfaces

Staircases

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Metal work dry polished
Dust / dry polish chrome surfaces
Dust and dry polish balustrades, handrails and staircase fittings
Check thoroughly entire staircase is clean as required

Lifts

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
Metal work dry polished
Dust / dry polish chrome surfaces
Clean and polish lift doors
Vacuum and brush out lift runners

Corridors and circulation areas

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Metal work dry polished
Dust / dry polish chrome surfaces

Prayer room

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Tables dusted and dry polished, magazines etc tidy
Chair legs dusted and wiped clean
Vacuum clean all upholstered surfaces
Damp wipe clean and dry polish all laminated office furniture and ancillary units
Metal work dry polished
Dust / dry polish chrome surfaces

Canteen

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Tables dusted and dry polished, magazines etc tidy
Chair legs dusted and wiped clean
Vacuum clean all upholstered surfaces
Dust / dry polish chrome surfaces
All food particles removed from flooring, especially corners and covered areas

Open plan, modular office accommodation and meeting rooms

Open plans and modular office accommodation

Specific area audited -
All desks must be cleared by staff before cleaning can be carried out in accordance with TW3 policy
Cleaning operatives will check all areas and clean accordingly
Spot cleaning will be done when required
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Vacuum clean all upholstered units
Tables dusted and dry polished, magazines etc tidy
Chair legs dusted and wiped clean
Damp wipe clean and dry polish all laminated office furniture and ancillary units
Metal work dry polished
Dust / dry polish chrome surfaces

Ceremony rooms

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Tables dusted and dry polished, magazines etc tidy
Chair legs dusted and wiped clean
Vacuum clean all upholstered units
Leather furniture waxed and replenished
Damp wipe clean and dry polish all laminated office furniture and ancillary units
Metal work dry polished
Dust / dry polish chrome surfaces

Kitchens / tea points

Specific area audited -
Spillages cleaned
All carpeted areas thoroughly vacuumed including corners and edges, deep clean where required
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners and edges
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
All furniture clean and polished where appropriate
Tables dusted and dry polished, magazines etc tidy
Chair legs dusted and wiped clean
Vacuum clean all upholstered units
Metal work dry polished
Dust / dry polish chrome surfaces
Bins exterior and lid wiped using germicidal disinfectant
All food particles removed from flooring, especially corners and covered areas
Descale taps, sinks and all surrounding areas using a suitable descaler
Wash clean with detergent and leather dry all ceramic wall tiled surfaces. Damp wipe external casing to water cooler. Empty and clean drip trays
Dishwasher to be put on if over half full
Wash clean with detergent solution and dry all work top surfaces (inc around sinks)
Fridges to be moved once a month to enable cleaning behind and underneath of flooring and skirting boards, removing cobwebs etc
Kick boards under base units wiped / cleaned once a week
Fridges, dishwashers and other appliances to be regularly cleaned and cleared out by the cleaning team. The fridge will be emptied of all out of date food and cleaned each Friday

Toiler / shower accommodation

Toilets

Specific area audited -
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners, edges and areas behind and below pedestals and basins
Spillages cleaned
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
Metal work dry polished
Dust / dry polish chrome surfaces
All toilets will be cleaned at least once per day (Monday to Friday)
Where applicable descale toilets and sinks using suitable descaler
Maintain all waste bins in a clean condition
Thoroughly clean and disinfect internal and external surfaces to WC pans and urinals, to include all fixtures and fittings, paying particular attention to both sides of WC seats and all metal work
Wash clean and dry polish all hand basins, paying particular attention to taps, soap trays and vanity units
Thoroughly clean all shelves, ledges, mirrors, fixtures and fittings to a height of two metres
Damp wipe clean all wall surfaces in the immediate vicinity of wash hand basins and hand towel facilities
Replenish supplies of soap, toilet rolls and towels as appropriate (from stock)
Remove finger marks from all light switches, walls , mirrors and surfaces
Damp wipe clean all pipes, radiators and ledges

Shower accommodation

Specific area audited -
Spillages cleaned
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners, edges and areas behind and below pedestals and basins
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
Dust / dry polish chrome surfaces
Where applicable descale shower tray using suitable descaler
Maintain all waste bins in a clean condition
Thoroughly clean shower facility, paying particular attention to surfaces to shower including partition (if applicable) and shower tray
Wash clean and dry polish all hand basins, paying particular attention to taps, soap trays and vanity units
Thoroughly clean all shelves, ledges, mirrors, fixtures and fittings to a height of two metres
Damp wipe clean all wall surfaces in the immediate vicinity of wash hand basins and hand towel facilities
Replenish supplies of soap, toilet rolls and towels as appropriate (from stock)
Remove finger marks from all light switches, walls , mirrors and surfaces
All furniture clean and polished where appropriate
Damp wipe clean all pipes, radiators and ledges

First Aid room

Specific area audited -
Spillages cleaned
Sweep / wash (machine scrub periodically) as necessary all hard floor surfaces using suitable cleaning chemicals, paying particular attention to all corners, edges and areas behind and below pedestals and basins
Walls and doors dusted and spot cleaned
Waste points emptied
Dust / polish all edges, skirtings, windowsills, fires extinguishers, fixtures and fittings
Door / Window Frames dusted and polished
Remove finger marks from vision panels to doors, glass and internal partitions
Remove finger marks from all internal surfaces
All accessible surfaces dusted to wall lights / 2 metres
Signs and name boards dusted (monthly)
Dust / dry polish chrome surfaces
Maintain all waste bins in a clean condition
Wash clean and dry polish all hand basins, paying particular attention to taps, soap trays and vanity units
Thoroughly clean all shelves, ledges, mirrors, fixtures and fittings to a height of two metres
Damp wipe clean all wall surfaces in the immediate vicinity of wash hand basins and hand towel facilities
Replenish supplies of soap, toilet rolls and towels as appropriate (from stock)
Remove finger marks from all light switches, walls , mirrors and surfaces
All furniture clean and polished where appropriate
Damp wipe clean all pipes, radiators and ledges