Title Page
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Rooms/F&B audit
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Marriott Inner Harbor
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Conducted on
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Prepared by
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Location
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Personnel
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Select date
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Room number
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AYS Agent
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Room Service Server
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Cook
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Date/time order was placed
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Time order was delivered
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Was the room set to the correct tempature
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Room Audit notes
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Engineering Audit notes
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Did AYS answer within three rings
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Did AYS use guests name
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Was AYS able to discribe menu items
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Did AYS try to up sell any items
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Did AYS repeat back the order
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Did AYS confirm the number of guests
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Did server knock three times and announce them self
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Did server ask to enter the room
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Did the server ask where we would like the tray placed
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Did the server present and explaine the food items
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Did the server ask to sign the check
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Did the server use a hot box to transport the food
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Was the order accurate
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Was the food plated correctly
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Was the hot and cold items separated
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Was the food cooked correctly
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Did the food taste correct
