Title Page
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Contract Number
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Engineer Name
- Andy Ward
- Trevor Dodd
- Mark Starkey
- Ben Richardson
- Aaron Jones
- Jade Downs
- Simon Matthews
- Ray Flynn
- Lloyd Greenway
- Robert Palmer
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Customer Name
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Customer Postcode (format example NR6 6BB)
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Are you booked to do an inspection or carry out work?
Service Call / Inspection Details
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Is the customer home?
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Please attached images of faulty product/issues. (Before images).
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What work was carried out whilst on site?
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Please attach images of completed works. (After images - INCLUDING how you left the work area)
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Does this job require a revisit?
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Overall problem code, we appreciate this can be more than one but please make a judgement.
- 1CHIG
- 1ECO
- 1EUR
- 1GRI
- 1HUR
- 1PBS
- 1PHO
- 1POLY
- 1UCD
- 1WBG
- 1WUR
- CU
- DE
- FI
- OR
- SALE
- SE
- SU
- SUPX
- WA
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Parts required to complete job?
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Manpower required to complete further works?
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Time on site required to complete further works?
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Any other comments which may support the booking team.
ORDER FORM - FOR REMAKES (door panels, sashes, full products, glass etc). If more that one item please mark as item A, item B in every box so we know what matches what product.
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Location: example: bathroom window, rear bedroom window, front door
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Remake Sizes (mm) Width and Height required. Example: W = 1000mm H= 350mm
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Reason for Remake:
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Items Required: example: glass unit, sash
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Depot to order to:
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Additional comments
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Who's error/Fault?
- 1CHIG
- 1ECO
- 1EUR
- 1GRI
- 1HUR
- 1PBS
- 1PHO
- 1POLY
- 1UCD
- 1WBG
- 1WUR
- CU
- DE
- FI
- OR
- SALE
- SE
- SU
- SUPX
- WA
STOCK TO BE REPLACED. If more that one item please mark as item A, item B in every box so we know what matches what product.
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Parts used on site (please include colour if required e.g L/H white window handle or Chrome urn knocker)
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Reason why replaced
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Picture of faulty product that we replaced
Customer Completion Only
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Are you happy with the work carried out?
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Any other comments:
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Customer Signature
Engineer Completion Only
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Has the outstanding balance been collected?
- Payment line - 01603 984 993. Customer rung whilst on site.
- Finance payment form completed on site.
- No balance outstanding
- Issue collecting - raised to Rico/Install Manager.
- Cheque or Cash?
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Departure time
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Engineer Signature
