POS correct & in the best view to drive sales?
Opening times correct - on display & matching app/website?
Exterior Check - outside hut looking great for guests?
All uniform to standard?
Host recommends used on seating? ("just to let you know .... 1x starter & deal or 2x starter)
Guests told servers name in first interaction ?
App mention @ time of ordering?
Atmosphere right? - lighting, balloons - PACE & INTENSITY
Toilets Clean & project flush in place?
Meaningful & impactful follow ups
Team room clean, tidy with up to date comms?
WTD guest info on display and used in check in's?
Pay at table in action?
Shift prepped & ready to go go go!!!
Product of the period to standard ?
All guests receive 5 hello's & goodbyes's?
Operations checklist fully completed with integrity ?
Embrace like a friend?
Discover the desire?
Fuel the fun 😃
Smile send off?
Priority for improvement ?