Title Page

  • Shop

  • Inspector

  • Inspection Date

Shop Front Areas

Shop Cleanliness

  • Floor <br><br>Rubric:<br>The floor is not slippery or stained from wet mop.<br>The floor must be well swept and very clean, and hardly see any visible litter.<br><br>Tissue paper, tape, hair, files, piece of paper, bottles, rubber band, etc. found on the floor will be counted as litter.

  • Other (e.g. junction box, cable cover)<br><br>Rubric:<br>Almost no dust on juction box, cable cover, not broken. <br>(90% of all visible objects in store)

  • Wall (on front shop, eye test room, edging room,<br>and staff room)<br><br>Rubric:<br>Wall are cleaned no stained, Pen stains, dirt, footprint and no cracked or damage <br>that can be seen by customer.

Glass Rubric (Apply to all): Almost no dust, no finger print, no sticky notes on glass. The condition of glass is not harmful to customers. (not broken /not shattered) (90% of all visible glass in store)

  • Furniture glasses ( e.g. register counter, waiting area table)

  • Island glasses

  • Wall glasses

Mirror Rubric (Apply to all): Almost no dust, no finger print on mirror. The mirror's angle can be adjusted normally. The condition of mirror is unharmed to customer. (not broken /not shattered) (90% of all visible mirror in store)

  • Face mirror 

  • Island mirror

  • Wall mirror

Product Display

  • Glasses<br><br>Rubric:<br>Display the glasses in the correct way (put glasses in the middle of a pigeon hole) /Each brand products stayed in their own spots.<br>Temporal must fold in correct ways. (Glasses brand on top)<br>The glasses always stay cleaned. (no fingerprints, cosmetic stained and dust left on lens and nosepad)<br>Fill up the glasses on shelf after they have been sold.<br><br>(90% of all visible glasses in store)

  • Sunglasses<br><br>Rubric:<br>Display the sunglasses in the correct way.<br>Glasses must stay clean. (no fingerprints, cosmetic stained and dust left on lens or nosepad).<br>The hangtags and label tags of the products must be placed in the correct way (Price tag put on straight and Seven Days Optic logo stayed outside).<br>If the sunglasses are placed on islands, the hangtags and label tags must be placed in the right corner of pigeon hole and the Seven Days Optic logo must be flipped up. <br>Fill up the sunglasses on shelf after they has been sold.<br><br> (90% of all visible sunglasses in store)

  • Accessories (glasses case)<br><br>Rubric:<br>Display the accessories in the correct way. Very neat and attractively displayed.<br>The cases are in good condition.<br>Fill up the accessories on shelf after they have been sold.<br><br>(90% of all visible glasses case in store.

Furniture & Decoration & Merchandiser

  • Sofa/Chairs<br><br>Rubric:<br>Very neat and clean, no dust and stained visible on the sofa.<br>The condition does not affect the customer’s comfort and customer's eyesight.<br>(Not being ripped off or broken)<br><br>(100% of all visible sofas in store)

  • Counter (e.g. register, cashier counter)<br><br>Rubric:<br>Clean, neat and well-organized.<br>Almost free of dust, pen marker and fingerprint.<br>Que system well organized.

  • Glasses island<br><br>Rubric:<br>Clean, neat and well-organized.<br>All drawers almost free of dust, rust and other stains.<br>Under wood trays display almost no dust, spider webs, bugs.<br>Understocks are clean and kept neatly. <br> <br>(100% of all glasses island in store)

  • Glasses wall shelf<br><br>Rubric:<br>Clean, neat and well-organized.<br>Almost no dust, stained on wall shelf.<br>Understocks are clean and kept neatly. <br><br>(100% of all glasses wall shelves in store)

  • Tree (Reachable trees)<br><br>Rubric:<br>Almost no spiderweb, dust and stains.<br>Well-maintained.<br><br>(100% of all visible trees in store)

  • Wall clock<br><br>Rubric:<br>Wall clock works normally. <br>Well-maintained, Not slanted.<br>Almost no dust, spiderweb, and stained.

  • Black tray (velvet), Glasses tray (plastic) <br><br>Rubric:<br>Black trays and glasses trays are clean and kept in the correct way.<br>Always keep in it's position when don't use it.<br><br>(90% of all visible black trays and glasses trays in store)

  • Diffuser<br><br>Rubric:<br>Diffusers are turned on, work normally and well-maintained. <br>Almost no dust, spider webs, and stains.<br><br>(All of diffusers in the shop)

  • Others (e.g. official decoration and fire extinguisher)<br><br>Rubric:<br>Almost no spiderweb, dust and stains.<br>Very neat and attractively displayed.<br>No unneeded decoration.<br>Well-maintained in good condition.<br><br>(90% of all visible decoration in store)

Office Stationery

  • Stationary<br><br>Rubric:<br>Stationaries are neat, well arranged and kept in the stationary box while not using.<br>Colourful stationaries e.g. post it, pen, etc must be kept in drawers while not using.<br><br>(90% of all visible stationaries used in store including register area, cashier counter, and dispensing floor)<br>

  • Document<br><br>Rubric:<br>Documents must be kept in proper place.<br>Unnessesary document must be kept out of the store.

Electronic Devices

  • Light bulbs <br>(Reachable area)<br><br>Rubric:<br>Light bulbs work properly.<br>All Light bulbs are almost neat, clean, and free of dust.<br><br>(100% of all visible light bulbs in store)

  • Television / projector screen / Audio controller<br><br>Rubric:<br>Television works properly and the volume from audio controller is proper.<br>The advertisement or video are up to date.<br>The television is almost neat, clean, and free of dust. Projector screen must be clean and remain white condition.<br><br>(100% of television in the store)

  • Power, LAN, speaker controller and other connecting cables<br><br>Rubric:<br>Cables must be neat, and not covered with dust or spider webs.<br><br>(100% of all visible cables in store)

  • Ipad<br><br>Rubric:<br>Ipad work properly. <br>Almost neat, clean, no dust, and fingerprint.<br>Matt film is highly recommend for fingerprint protection.<br>Ipad case is in good condition and only black and navy color are first priority.<br>(if can not reach first priority color, dark grey color is allowed)<br>Batteries ready to be used.<br><br>(100% of all visible ipad in store)

  • Cashier device (POS, EDC)<br><br>Rubric:<br>Cashier device work properly.<br>Almost neat, clean, no dust, and fingerprint.

Visual Merchandiser

Acrylic Rubric (Apply to all): The acrylic plates must be almost neat, clean, not covered in dust, no scratch. The condition of acrylic plates stays unharmed to customer. (not broken /not shattered / make sure the customer will not get any effect from the sharpness of them) Understock for acrylic must be well kept and tidy. (90% of all visible acrylic in store)

  • Block acrylic

  • Horizontal acrylic

  • Vertical acrylic

  • Stick acrylic

POP Rubric (Apply to all): Display the correct & updated POP ( Make sure there is no discontinued POP displayed on any islands or wall shelves.) The condition of POP must not get dusty, splashed or ripped off. (In this term, make sure to have the staff make the right solutions.) Understock POP must be well kept and tidy. (90% of all visible POP in store)

  • Block

  • Horizontal 

  • Vertical  

  • Mirror sticker

  • Guidebook

  • POP storage<br><br>Rubric:<br>POP should be stored neatly and remained clean.<br>Rubber bands is not allowed.<br><br>(100% of POP stored)

Staff Room

Staff Room Cleanliness

  • Floor<br><br>Rubric:<br>The floor is not slippery or sticky.<br>The floor must be well swept and very clean, and hardly see any visible litter.<br><br>Tissue paper, tape, hair, files, piece of paper, bottles, rubber band, etc. found on the floor will be counted as litter.

  • Sink<br><br>Rubric:<br>The sink is cleaned no stain or rust. No left-over food inside sink hole.

  • Smell<br><br>Rubric:<br>Have pleasant smell.

  • Bugs<br><br>Rubric:<br>No cockroaches, rats.

Documents

  • Rubric:<br>Document, stuffs are kept in a proper place.

Notice board

  • Rubric:<br>Notice board and clip on are in working condition.<br>Notice board is free of dirt and dust<br>Useful information (eg. kakuhen, schedule) is updated. Not place information outside notice board.

Locker

  • Rubric:<br>Lockers are in good condition.<br>Personal objects are kept in personal lockers.<br><br>(100% of all lockers)

Cleaning implement

  • Rubric:<br>Brooms & cleaning implements are placed neatly away.<br>Brooms and cleaning implement are in good working condition.<br>Water bottle basket is emptied & clean only allowed for drinking water only.

Others

  • No left out food in staff room (On table or other places. Food, snack and launch box allowed to keep in personal locker only.<br>Kitchen utensils not allowed to keep in staff room.

Edging Room

Cleanliness

  • Floor<br><br>Rubric:<br>The floor is not slippery or stained from wet mop.<br>The floor must be well swept and very clean, and hardly see any visible litter.<br>Almost no screw, used nose pad on the floor.

  • Other (e.g. junction box, cable cover)<br><br>Rubric:<br>Almost no dust on juction box, cable cover, not broken. <br><br>(90% of all visible objects in store)

Glass

  • Wall glass<br><br>Rubric:<br>Almost no dust, no fingerprint, no lenses edging stains.<br>The condition of glass is unharmed to customer. (not broken /not shattered)<br><br>(90% of all visible glass in store)

Machine

  • Edging Machine<br><br>Rubric:<br>Machine is clean, no lenses edging stains.<br>Tank's cover must be clean and no lenses edging stains.<br>Water in the tank is changed periodically.<br>Lens edging blocks must be enough for using (5-6 pieces) and 3M blocking Pad must be changed when it is not in a good condition.<br>Machine is turned on. (ready to use)

  • Tracer (Frame Scanner)<br><br>Rubric:<br>Machine is clean, no lenses edging stains. <br>Machine is turned on. (ready to use)

  • Lensmeter<br><br>Rubric:<br>Machine is clean, no dust or stains. <br>The screen must be clean.<br>No dust on the lens refraction. (Under black cap)<br>Machine is turned on. (ready to use)

  • Frame Heater<br><br>Rubric:<br>Machine is clean.<br>Machine is ready to use.

  • Ultrasonic Cleaner<br><br>Rubric:<br>Machine is clean, no stains.<br>Water is always changed.

  • Lens Drilling machine<br><br>Rubric:<br>Machine is ready to use.<br>The piercing needle is in a good condition.

  • Chamfer (Hand Edger)<br><br>Rubric:<br>Machine is clean, no lens edging stains.<br>Sponge and water always change.

Furniture & Decoration

  • Counter<br><br>Rubric:<br>Clean, neat, and well-organized.<br>the stuff in the drawer is well-stored in the proper place.<br>Almost free of dust, no stains, screw and used nose pad.<br><br>(100% of all visible area)

Office Stationery

  • Stationary<br><br>Rubric:<br>Stationary are neat, well-arranged and kept in the stationary box while not using.<br>Colourful stationary, e.g. Post-it, pen, etc. must be kept in drawers while not using.<br><br>(90% of all visible stationaries used in store including register area, cashier counter, and dispensing floor)<br>

  • Document<br><br>Rubric:<br>Documents must be kept in proper place.

Tools

  • Tooling Stand <br><br>Rubric:<br>Stand is clean, no dust and stains.<br>Toolings are neat, well arranged and kept in the stand while not using.

  • Tools<br><br>Rubric:<br>Good condition (ready to use)<br>Not broken (If they broken, must be inform Optical & Service Team)

Eye Test Room

Machine

  • Auto refractor<br><br>Rubric:<br>Machine is turned on. (ready to use)<br>Forehead Pad must be in a good condition.<br>Machine is clean and power cable is neat.

  • Eyetest Machine (Phoroptor)<br><br>Rubric:<br>Machine is clean.<br>Machine is tuned on. (ready to use)<br>No scratch, fingerprint and dust on lenses of Phoroptor.

Trial Lens

  • Trial Lens<br><br>Rubric:<br>Clean, no dust and fingerprint.<br>Lenses are in a complete set, not broken, screw is not loose.<br>Keep in the box after finish using them.

  • PAL Trial Lens<br><br>Rubric:<br>Clean, no dust and fingerprint.<br>Lenses are in a complete set, not broken, screw is not loose.<br>Sticker on the box cover is in a good condition.<br>Keep lenses in the box after finish using them.

Equipment

  • Reading chart (Guide book)<br><br>Rubric:<br>Good condition and clean. <br>SEVENDAYS reading chart have to be place follow by these stations. <br>(Eyetest room/ Register / Dispensing)

  • Addition chart<br><br>Rubric:<br>Good condition and clean kept at eyetest room only.

  • PD ruler and Marker Pens<br><br>Rubric:<br>Ready to use and kept in the box while not using.

Furniture & Decoration

  • All Table and chairs<br><br>Rubric:<br>Clean, neat and well-organized.<br>Almost free of dust.

Reception Counter (Optical Areas)

Machine

  • Lensmeter<br><br>Rubric:<br>Machine is clean, no dust or stains. <br>The screen must be clean.<br>No dust on the lens refraction. (Under black cap)<br>Machine is turned on. (ready to use)

  • Transitions tester<br><br>Rubric:<br>Clean, remained in a good condition and ready to use. <br>Brightness is enough.

  • Fit Pad<br><br>Rubric:<br>The device is clean.<br>Screen is always clean after using.<br>Battery is ready to use. <br>A clip is kept in a black tray after finished using.

Equipment

  • Lenses Sample Showcase<br><br>Rubric:<br>Lens is clean, no scratch and finger print.<br>Lenses are in a complete set, and keep them following VM guideline in OD-connect.<br>Lenses' name stickers are in a good condition.<br>No dust on the lenses showcase.

  • Transitions Album<br><br>Rubric:<br>Clean and remained in a good condition.<br>No scratch on the lenses and fingerprint.<br>Put in a correct color block.

  • Lens thickness chart & PAL chart.<br><br>Rubric:<br>Clean and remained in a good condition. <br>No damage or stains.

Summary Details

  • L&D Trainer

  • Shop Manager

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