Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Receiving
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Are warehouse operating procedures current and on file?
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Associates are trained and certified for each process with documents to verify proof?
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Are receiving documents available at time shipment is received?
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Are they adequate for complete identification of material in the shipment? If not, is the fact reported so corrective action may be taken? (Discrepancy Report)
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Are items checked for description, quantity, and condition at the time of arrival of shipment and before accepting the bill of lading and completing the receiving report?
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Are receiving reports being processed properly?
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Are notifications issued when defected parts are scheduled to be delivered or quality alerts issued?
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Are associates following proper "Dock Lock" procedures?
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Is the trailer inspected for evidence of water damage, holes, debris, or pest infestation prior to unloading and accepting the shipment?
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Is management informed of any abnormal backlogs of unprocessed receiving reports? (Excluding Discrepancy Reports)
Product / Inventory / Orders
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Are spot checks conducted to determine the location of material matches system locations?
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Is a cycle count program in place?
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Is a process in place when moving material from the quality area?
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Are cycle counts being made on regular basis? Are variances reported, with root cause / countermeasures communicated ?
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Are materials being processed according to FIFO guidelines?
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Are checks made to verify condition of material? Corrective actions taken?
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Are proper procedures being used when discrepancies exist?
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Are orders received in sufficient detail to identify material to be picked?
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Are abnormal condition controls in place in the event material is incorrect and needs to be moved from the order?
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Is there a process in place to verify the packing list against the actual material being shipped?
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Are the outbound orders properly filed?
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Is the a process in place to secure the load during transit?
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Are orders being handled promptly and safely by the material handlers?
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Does a backlog of orders exist? If so are appropriate personnel notified?
Storing
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Are storage methods best suited to the characteristics of the storage area?
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Does stored materials plan permit flexibility of operations and provide for adequate small-lot storage space?
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Are stored materials adequately and accurately marked for proper identification and easily located through the use of the system?
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Are materials of similar categories grouped together as much as practical?
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Are materials stacked correctly to ensure the greatest safety to personnel, protection of material and accessibility?
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Are materials not stacked raised off the floor by other means?
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Is stacking to maximum height permitted by equipment and storage layout?
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Are damaged cases of cartons inspected by SQA with green sticker?
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Are items generally properly packaged and processed prior to receipt?
Material Handling Equipment (MHE)
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Forklift operators have been trained on the equipment and documented properly?
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Is MHE utilized to the maximum?
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Is inadequate maintenance of equipment interfering with operations?
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Forklift battery check logs are completed weekly?
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Are operators instructed in the necessity of preventive maintenance?
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Is all equipment maintained in good operating condition?
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Are preventive maintenance inspections and lubrication made on each forklift unit?
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All forklift inspections have been completed daily?
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Are forklift units being maintained (watering / equalized) according to guidelines and recorded?
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Are thorough periodic check ups made of all motorized equipment?
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Could operations be made more efficient by exchanging one type and size of equipment for another?
Warehouse Layout
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Emergency action plan has been established and in place?
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Is a diagrammatic plan of the warehouse layout available and in use?
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Is it used to preplan storage space?
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Are closed and open storage areas designated on the plan and clearly marked?
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Is there excessive honeycombing?
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Is space used for non-storage activities kept to a minimum?
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Are pallet racks used where practical to obtain maximum cube and facilitate withdrawals?
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Are sufficient pallets on hand?
Housekeeping
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Are structure and grounds properly maintained?
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Are periodic inspections made of storage facility to determine major repairs?
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Are floors swept, stacks even, outside grounds policed and general maintenance performed?
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Are trash receptacles emptied?
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Are toilets, washrooms maintained in a neat and sanitary condition?
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Are cleaning maps visible and updated?
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Are there cleaning assignments for associates?
Accident Prevention
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Are all accidents fully investigated, analyzed and reported promptly and accurately?
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Are causes of accidents corrected immediately?
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Are first aid facilities adequately provided?
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Are trained first aid personnel available at the facility?
Security
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Is security adequate for protection of property and inventory?
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Are CTPAT securities in place?
Safety
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Is there a safety and accident prevention program in effect?
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Does management take an active interest and participate in it?
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Are supervisory personnel safety conscious and do they understand safety and accident prevention methods?
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What is the attitude of employees to safety enforcement?
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Are employees instructed in the use of safety methods on their jobs and what they are to do in an emergency?
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Are proper safety measures taken when operating all material handling equipment?
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Are preventative operations effective?
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Are safety methods strictly enforced in handling and storing materials and in housekeeping practices?
Personnel
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Are personnel qualified to perform their assigned functions? (OJT)
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Are there too many or too few employees in relation to budget? Explain...
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Is there a screening process in place to preview new applicants?
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Are skill maps posted to quickly identify trained personnel?
Supervision
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Do supervisors properly plan and schedule work?
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Are daily conferences held with key operating personnel to discuss warehousing problems and overall planning of warehouse activities?
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Ares crews balanced?
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Are warehouse supervisors, checkers, material handling equipment operators and other personnel adequately trained for their particular job?
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Are periodic checks made by supervisory personnel to see if there is idling or lagging on the job?
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SQDCM board is updated and monitored daily?