Information

  • Audit Title

  • Department Name:

  • Conducted on

WIG Board Accuracy Review

  • WIG Board Updated in the Ambassador entrance hallway?<br>Must be updated no later than Friday by 5pm each week.

  • Comments:

  • Is the line graph tracking the department WIG updated?

  • Comments:

  • Is the Overall Hotel WIG score (YTD) updated on the dept board?

  • Comments:

  • Is the Dept weekly goal score (MTD) updated on the dept board?

  • Comments:

  • Is the LEAD measure tracking sheet updated? Are all the players playing the game?

  • Comments:

  • Is the graph depicting the lead measures tracking updated?

  • Comments:

  • Can you tell in 10 seconds wether or not the team winning or losing?

Ambassador WIG Knowledge

  • Employee Name: (person explaining the Department WIG Process below)

  • Ambassador knows their department Wildly Important Goal?<br>

  • Comments:

  • Does the ambassador know their LEAD measure?

  • Comments:

  • Does the ambassador know the hotel's WIG goal?

  • Comments:

  • WIG (Wildly Important Goals) Scoreboards are reviewed weekly?<br>(Ask the department lady or gentleman if the WIG huddle is conducted weekly including review of the board)

  • Comments:

  • Leaders at this property demonstrates a commitment to achieving the property's Wildly Important Goals<br>(Ask the lady or gentlemen if their managers/supervisors lead the weekly huddle and share results regularly)

  • Comments:

  • Submit Department WIG Board Picture

  • Audit Conducted By:

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