Shamu Hotel

• Audit Title

• Department Name:

• Conducted on

  Date

WIG Board Accuracy Review

• WIG Board Updated in the Ambassador entrance hallway?<br>Must be updated no later than Friday by 5pm each week.

  Yes

  No

  N/A

• Comments:

• Is the line graph tracking the department WIG updated?

  Yes

  No

  N/A

• Comments:

• Is the Overall Hotel WIG score (YTD) updated on the dept board?

  Yes

  No

  N/A

• Comments:

• Is the Dept weekly goal score (MTD) updated on the dept board?

  Yes

  No

  N/A

• Comments:

• Is the LEAD measure tracking sheet updated? Are all the players playing the game?

  Yes

  No

  N/A

• Comments:

• Is the graph depicting the lead measures tracking updated?

  Yes

  No

  N/A

• Comments:

• Can you tell in 10 seconds wether or not the team winning or losing?

  Yes

  No

  N/A

Ambassador WIG Knowledge

• Employee Name: (person explaining the Department WIG Process below)

• Ambassador knows their department Wildly Important Goal?<br>

  Yes

  No

  N/A

• Comments:

• Does the ambassador know their LEAD measure?

  Yes

  No

  N/A

• Comments:

• Does the ambassador know the hotel's WIG goal?

  Yes

  No

  N/A

• Comments:

• WIG (Wildly Important Goals) Scoreboards are reviewed weekly?<br>(Ask the department lady or gentleman if the WIG huddle is conducted weekly including review of the board)

  Yes

  No

  N/A

• Comments:

• Leaders at this property demonstrates a commitment to achieving the property's Wildly Important Goals<br>(Ask the lady or gentlemen if their managers/supervisors lead the weekly huddle and share results regularly)

  Yes

  No

  N/A

• Comments:

• Submit Department WIG Board Picture

  Media

• Audit Conducted By: