Sharpness Report

• Conducted on

  Date

• Prepared by

• Location
  Address

Exterior

• Cleanliness - Debris in the parking lot, landscaping, entrance area - gum/spills, cigarette butts, garbage cans, back area

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Flowers, trees, views of building

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Lights operational, curbing, fire lane striping, fencing, garbage, building and signage

  Yes

  No

  N/A

• Notes

• Score

Front Desk

• Cleanliness - Vents, corners, air returns & diffusers, TV, walls, plants, windows, trash cans, Activity Center clean

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Flowers, trees, displays, music volume, audible distractions, smell, air quality, TV station <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Couches, tiles, casework, wallpaper, light bulbs <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Member - Name-tag, tucked shirt, pants, earrings, hair, friendliness, goodbyes, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - System binder- DH walk thru, Activity Center task list, Front Desk daily checklist, zone rotation/schedule <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

LifeSpa

• Cleanliness - Vents, Corners, Air returns & diffusers, TV, walls, plants, windows, shelves, floors free of hair, cabinets <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Smells, music set at right level, air quality, massage area much serene, lighting level, menus correct/available <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Couches, tiles, casework, wall coverings, pedicure stations, shampool bowls, lighting<br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, tucked shirt, correct pants, earrings, hair, friendliness, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - AM/PM Checklist, Close out PPW-packet, Tip Reports signed off, cleaning checklist <br>

  Yes

  No

  N/A

• Notes

• Score

Aquatics

• Cleanliness - Deck clean, No sand/debris in pools, whirlpools foam free, pool furniture clean, pump room clean, sauna, bathrooms <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Crystal clear water, air temp <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Working pool equipment (cleaners, vacs), pool furniture, pipes, tile, stairways to slides, lights all operational <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, LTF branded suits, earrings, hair, friendliness, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Chemical checks, Systems binder- Daily audit, cleaning checklist, rotation sheets <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

Men's/Women's Locker Room

• Cleanliness - Floors, inside lockers, dust, sinks, tops of displays & coat rack, benches, toilets, showers/curtains, plants, sauna/steam, dry off area <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Exp. - TV on/right station, smells-main area/showers/steam/ bathroom, lighting, displays/advertising, air quality/temp, ameneties full <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Working locker doors, new shower curtains, couches, TV working, benches operational, no grafitti anywhere, tile, showers <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Present, name-tag, correct pants, earrings, hair, friendliness, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Locker room checklist<br>

  Yes

  No

  N/A

• Notes

• Score

Family Locker Room

• Cleanliness - Floors, inside lockers, dust, sinks, benches, toilets, showers/curtains, plants <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Smells- main area/showers/bathroom, lighting, displays/advertising, air quality and temp <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Working locker doors, new shower curtains, benches operational, no graffiti anywhere, tile, showers <br>

  Yes

  No

  N/A

• Notes

• Score

Kid's Act

• Cleanliness - Corners and edges, mondo floor, wood floors, bathrooms, vents, under maze, carpet clean <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Table displays, music volume, smells, air quality, TV's on and set to right channel, stocked shelves, lighting <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Toys new, basketball backboards/hoops/netting, carpet (including wall), outdoor playground and ground cover, TV/Stereo <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, tucked uniforms, correct pants, earrings, hair, friendliness, ratios/zones, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Systems binder- Kid's Activities daily audit, DH Review, Programming, Child Center Areas, AM/PM task checklist, Zone Rotation <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

Gym

• Cleanliness - Wood Floors, doorways, edges & molding, nets & backboards, glass, walls <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Temperature, lighting, signage, pennys available <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Balls in good condition, wood floors, lights operational, basketball backboard in good shape, wall carpet <br>

  Yes

  No

  N/A

• Notes

• Score

Racquetball

• Cleanliness - Wood Floors, doorways, edges & molding <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Temperature, lighting, signage <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Wood floors, lights operational, walls clean <br>

  Yes

  No

  N/A

• Notes

• Score

Rockwall

• Cleanliness - Floor Rubber, Doorways, Edges & Moldings, Walls <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Temperature, lighting, signage <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Walls in good condition, lights operational, wall carpet <br>

  Yes

  No

  N/A

• Notes

• Score

Operations

• Cleanliness - Main hallway edges/ledges, dust, floors, hospitality desk cleanliness, loading dock neat/organized/clean<br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Music set on correct level throughout, smells throughout club, correct media displays throughout club, plants <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Laundry Room equipment, Hospitality Desk condition, cleaning equipment (Taski, carpet cleaner, etc), lighting <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, correct pants, earrings, hair, friendliness, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Systems binder: Daily Rotation, Daily Task list, Daily walk thru, Schedule, NPS <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

Personal Training

• Cleanliness - Clean equipment, carpet, mondo floor, ATA floor, pilates studio, mirrors, mats clean <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Air quality and temp, displays <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - All equipment working, body bars, flooring, wall covering , green mats, lights working <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, LTF branded unis, earrings, hair, friendliness, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Systems binder: Walk thru, cleaning schedule <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

Group Fitness

• Cleanliness - Mats clean and stacked, mirrors, dust in corners and on black edging, flooring, small equipment and shelves <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Air quality and temp, displays, music level if class in session <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Enough of each equipment, small equipment in good condition, stereo/mics working, mirrors not cracked, lights working <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, earrings, hair, friendliness, productivity, HWOL fit, missionvision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Systems binder: class schedule, phone list, sign in sheets, cleaning schedule, decibel reading sheet <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

Sales

• Like New Condition - Working drawers, carpet, computers, lighting <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, professional dress, earrings, hair, friendliness, productivity, HWOL fit, understanding of mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Binders-Club MEA DSSR, MEA DBR, white board updated, cleaning checklist, Club DBR, MEP (club/individual), Call log, MEA MGR

  Yes

  No

  N/A

• Notes

• Score

• Cleanliness/Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

LifeCafe

• Cleanliness - Tables & chairs, vents, Corners, Air returns & diffusers, TV, walls, plants, windows, trash cans, floors, under counters <br>

  Yes

  No

  N/A

• Notes

• Score

• Sensory Experience - Music volume, smells, air quality, TV's on and set to right channel, stocked shelves <br>

  Yes

  No

  N/A

• Notes

• Score

• Like New Condition - Couches and rugs, tiles, casework, wall coverings, coolers, ovens, coolers and freezers, lighting <br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - Name-tag, crisp white chef coat, earrings, hair, friendliness, productivity, HWOL fit, mission/vision <br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - Systems binder- Sanitation checklist, station assignment card, monthly cleaning assignment, pre-shift huddle <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - Safeguarding info, cleanliness, professional <br>

  Yes

  No

  N/A

• Notes

• Score

GM/Club

• Cleanliness - Team Member Break Room, Ed Center cleanliness<br>

  Yes

  No

  N/A

• Notes

• Score

• Team Members - (For GM, BA) nametag, prof dress, correct pants, earrings, hair, friendliness, productivity, HWOL fit, mission/vision<br>

  Yes

  No

  N/A

• Notes

• Score

• Systems - GM Systems binder, current Club NPS and quarterly business plan <br>

  Yes

  No

  N/A

• Notes

• Score

• Office Space - GM Safeguarding info, cleanliness, professional, lighting <br>

  Yes

  No

  N/A

• Notes

• Score