Shop visit Checklist

• Conducted on

  Date

• Prepared by

• Location
  Address

• Overall shop was clean

• Refrigerator, Counters and Kitchen were clean from inside and outside ?

• Did you find any one-day life expired product i.e donuts, snacks, rasmalai

  Yes

  No

  N/A

• Did the branch Return one-day life products ?

  Yes

  No

  N/A

• Is there discrepancies in returns data ? Returns are reported as per actual ?

  Yes

  No

  N/A

• Air conditioning were working properly and were in good condition?

  Yes

  No

  N/A

• Temperature of the refrigerator were as per standard ?

  Yes

  No

  N/A

• Are all varieties of products including new products available as per quantity targets ?

  Yes

  No

  N/A

• Is Merchandizing done as per standard ?

  Yes

  No

  N/A

• Baking quality is as per standard ?

  Media

Operations

• Staff is greeting the customers?

  Yes

  No

  N/A

• Cashier is greeting the customer? Is he doing suggestive selling of Milk and bread to customers ?

  Yes

  No

  N/A

• Manager/Supervisor is present on the floor?

  Yes

  No

  N/A

• Both cash tills are operating?

  Yes

  No

  N/A

• Staff is dealing the customers proactively?

  Yes

  No

  N/A

• Staff is wearing mask, wearing neat uniform and have proper hygiene conditions ?

  Yes

  No

  N/A

• How many customers did you meet on your visit and gave your visiting cards ? Please provide data of these customers.

• How will the customer rate out of 10 on customer services?

• Did you demostrate selling skills to staff by suggesting something to customers ?

Reports

• Every member has a written job description and target for the day ?

  Yes

  No

  N/A

• Branch has done Quantity audit for last day ?

  Yes

  No

  N/A

• Branch has updated Quantity report ?

  Yes

  No

  N/A

• Branch has Updated Stock report ?

  Yes

  No

  N/A

• Did you perform snap audit of the shop ?

  Yes

  No

  N/A

Training

• Which training did you gave to staff ? Please name the staff members.

  Media