Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
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Shop floor and parking were clean ?
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All Refrigerators, Counters and standing chillers were clean from inside and outside ?
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Did you find any one-day life expired product i.e donuts, snacks, rasmalai
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Did the branch Return one-day life products ?
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Is there discrepancies in returns data ?
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Air conditioners are working properly and are in good condition?
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Temperature of the refrigerator were as per standard ?
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Are all varieties of products including new products available as per quantity targets ?
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Is Merchandizing done as per standard ?
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Baking quality is as per standard ?
Operations
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Staff is greeting the customers?
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Cashier is greeting the customer? Is he doing suggestive selling of Milk and bread to customers ?
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Manager/Supervisor was present on the floor when you entered the shop?
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Both cash tills were operating when you entered the shop?
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Staff is wearing mask, wearing neat uniform and have proper hygiene conditions ?
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How many customers did you meet on your visit and gave your visiting cards ? Please provide data of these customers in a separate excel file.
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What was the result of your actions from your last visit in terms of sales ?
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How will the customer rate out of 10 on customer services?
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Did you demostrate selling skills to staff by suggesting something to customers ? Please share the quantity of items sold as a result of your efforts ?
Reports
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Every member has a written job description and target for the day ?
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Branch has done Quantity audit for last day ?
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Branch has updated Quantity report ?
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Branch has Updated Stock report ?
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Did you perform surprize cash audit of the shop ?
Training
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Which training did you gave to staff ? Please name the staff members.