Title Page

  • Conducted on

  • Prepared by

  • Location

  • Shop floor and parking were clean ?

  • Did you find any one-day life products from previous day i.e donuts, baked snacks, rasmalai ?

  • Are there discrepancies in returns data ? Any hidden return on shop ?

  • Air conditioners and freezers are working properly and are in good condition?

  • Is Merchandizing done as per standard ?

Reports

  • Every member has a written job description and target for the day ?

  • Are all varieties of products including new products available as per quantity targets ?

  • How is the Qty performance of Biscuit section on this shop until today ? What action you have taken today for improvment ?

  • How is the Qty performance of FC section on this shop until ? What action you have taken today for improvment ?

  • How is the Qty performance of Dry section on this shop until ? What action you have taken today for improvment ?

  • How is the Qty performance of Instant Baked Snack section on this shop until today ? What action you have taken today for improvment ?

  • How is the Qty performance of Sweets and Milk section on this shop until today ? What action you have taken today for improvment ?

  • What was the result of your actions from your last visit in terms of sales ?

  • Did you demostrate selling skills to staff by suggesting something to customers ? Please share the quantity of items sold as a result of your efforts ?

  • Branch has done Quantity audit for last day ?

  • Did you perform surprize cash audit of the shop ?

Operations

  • Staff is greeting the customers and following personel hygiene SOP ?

  • Cashier is greeting the customer? Has he sold 10 pcs of Milk and bread to new customers ?

  • Manager/Supervisor was present on the floor when you entered the shop?

  • Both cash tills were operating when you entered the shop?

  • Did you meet 5 customers on your visit and gave your visiting card ?

Training

  • Which training did you gave to staff ? Please name the staff members.

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