Title Page
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Conducted on
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Supervisor Name:
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Location
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Manager Name:
Shopping the Store/Exterior
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Is the Marquee current?
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Shopping DT or Curb?
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What did you order?
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Did the order taker meet expectations? (No "Anything Else?")
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Reply Time?
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SOS?
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Temperature and Quality of food:
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Was there a suggestive sell?
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Was the survey on the ticket offered?
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Were you offered condiments and asked how many?
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Anything photos related to the Shop?
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How is the outside cleanliness looking? Anything landscaping need fixed? POP looking fresh and correctly placed? Comment below.
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Any photos you would like to share related to exterior cleanliness/landscaping/POP
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Is the patio clean including highchairs? Glass clean? Is there evidence of pressure washing happening?
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Any photos you would like to share related to patio/lot
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Outside bathrooms clean, signed off, and in good repair?
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Any photos you would like to share related to bathrooms
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Is all music and lighting working?
Interior
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Are all employees in proper uniform?
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Is PHU being used and quality of food to standard? Are all Sonic Procedures being followed?
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Is bread being rotated and billed for properly?
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Is all equipment working? If so, who has been communicated about that equipment?
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Are all temp tags present and up to date? Comment what you see.
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Is organization of entire Drive-In up to standard? Comment what you see.
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Are walls and ceiling tiles cleaned to standard?
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Are floors and equipment cleaned to standard? Pull out some and take photos.
Administrative
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Is the desk cleaned and organized?
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All paperwork, binders, and logs present? If these need more review, see the Financial and Administrative Iaudit.
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Is the Team Headquarter board up to date? Is the manager communicating through it?
Wrap-Up
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Has the Manager reviewed this with you?
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What are 3-5 great things you saw today?
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What are 3-5 great opportunities you saw today?
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Supervisor Signature
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Manager Signature
