Title Page
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Conducted on
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Prepared by
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Location
Product
All American Ribeye Burger
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A Hamburger Patty Made with 100% ribeye, topped with provolone Cheese, spring mix, sliced tomatoes, crispy white onions, and real mayo on a potato roll.
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Product Build Correct?
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Product Neatly Assembled?
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Product Temperatures correct?
Blue Cheese & Bacon Ribeye Burger
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A Hamburger Patty Made with 100% ribeye, topped with new blue cheese crumbles, blue cheese sauce, bacon, and grilled onions, all served on a potato roll, creating a savory flavor combination.
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Product Build correct?
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Product Neatly assembled?
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Product Temperatures correct?
Steak and Egg Burrito
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Flavorful Steak, Scrambled Eggs, cheese, Hash browns, sriracha Sauce, all wrapped in a warm tortilla.
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Product build correct?
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Product neatly assembled?
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Product temperatures correct?
Pumpkin Spice Shake
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Our Old Fashioned thick shake blended with pumpkin spice syrup made with real pumpkin, topped with whipped topping and a cherry.
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Product build correct?
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Product neatly assembled?
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Product temperature correct?
People
Well trained
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Guest Service team member can quickly answer basic menu questions?
Friendly
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Team member greets guest upon arrival?
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Team member smiles and makes friendly conversation?
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Team member thanks guest for visiting?
Neat and Well Groomed
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Clean and neat approved uniform with name tag?
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Hair neat and pulled back above the shoulders with a hat or visor?
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Shirt neat and tucked in to pants?
Consistent and Quick Service
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Did you receive your order in a "reasonable" amount of time?
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Was the correct packaging used?
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Did you get what you ordered?
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Did you receive condiments, napkins, fork and knife, straw and receipt (if applicable)?
Place
Menu Boards
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All menu boards, OCS, and speakers work and are in good repair with no missing numerals?
Parking lot
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Landscaping, garbage receptacles, drive-thru lane, and parking lot are free of debris and in good repair?
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All outside lighting fully functioning (night ride)?
POP
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All POP up and visible following restaurant matrix?
Dining Room
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Tables and chairs are clean or in the process of being cleaned?
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Beverage Station and sauce bar clean and stocked, no soda flavor out?
Bathrooms
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Restroom sinks, changing tables, toilets, and floors are clean?
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Restrooms are stocked with soap, paper towels, and toilet tissue?
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