Title Page
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Conducted on
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Prepared by
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Location
Food
BBQ Bacon Double Cheeseburger Combo
A Buttery Bakery Bun topped with two 100% beef patties, hickory smoked bacon, onion rings, American cheese and BBQ sauce.
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Product Build is correct?
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Product is neatly assembled?
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Product temperature correct (hot food hot, cold food cold)?
$1 Donut Holes
Four Freshly Fried Donut Holes covered in cinnamon sugar for $1 Satisfies sweet cravings any time of day.
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Product build is correct?
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Product is neatly assembled ?
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Product temperature correct (hot food hot, cold food cold)
People
Well Trained
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Guest Service team member can quickly answer basic menu questions
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Team member smiles and makes friendly conversation
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Team member greets guest upon arrival
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Team member thanks guest for visiting
Neat and well groomed
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Clean and neat approved uniform with name tag
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Hair neat & pulled back with hat or visor
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Shirt neat and tucked into pants
Consistent and quick service
Consistent and quick service
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Did you receive your order in a "reasonable" amount of time
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Was the correct packaging used
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Did you get what you ordered
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Did you receive condiments, napkins, fork and knife, straw and receipt (if applicable)
Place
Menu Board
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All menu boards, OCS, and speaker work and are in good repair with no missing numerals
Parking lot
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Landscaping, garbage receptacles, drive-thru lane, and parking lot are free of debris and in good repair
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All outside lighting fully functioning (night visit)
POP
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All POP up and visible following matrix
Dining Room
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Tables and chairs are clean or are in the process of being cleaned
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Beverage station and sauce bar is clean or in the process of being cleaned
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No missing ingredients for self serve drink station
Bathrooms
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Restrooms sinks, changing tables, toilets, and floors are clean
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Restrooms are stocked with soap, paper towels, and toilet tissue