Product Build is correct?
Product is neatly assembled?
Product temperature correct (hot food hot, cold food cold)?
Product build is correct?
Product is neatly assembled ?
Product temperature correct (hot food hot, cold food cold)
Guest Service team member can quickly answer basic menu questions
Team member smiles and makes friendly conversation
Team member greets guest upon arrival
Team member thanks guest for visiting
Clean and neat approved uniform with name tag
Hair neat & pulled back with hat or visor
Shirt neat and tucked into pants
Did you receive your order in a "reasonable" amount of time
Was the correct packaging used
Did you get what you ordered
Did you receive condiments, napkins, fork and knife, straw and receipt (if applicable)
All menu boards, OCS, and speaker work and are in good repair with no missing numerals
Landscaping, garbage receptacles, drive-thru lane, and parking lot are free of debris and in good repair
All outside lighting fully functioning (night visit)
All POP up and visible following matrix
Tables and chairs are clean or are in the process of being cleaned
Beverage station and sauce bar is clean or in the process of being cleaned
No missing ingredients for self serve drink station
Restrooms sinks, changing tables, toilets, and floors are clean
Restrooms are stocked with soap, paper towels, and toilet tissue