Feast Foods new Product, Bonus Jack Combo, Tiny Tacos, Loaded Breakfast Croissant Stick.

• Client/Site

• Conducted on

  Date

• Prepared by

• Location
  Address

Drive-Thru Visit

• Menu Boards are clean, all prices correct, no missing numbers, panels or parts, and OCS is working properly.

  Yes

  No

  N/A

• Speaker Menu Board

  

• Inner & Preview Menu Board

  

• Exterior Signage

  

• Inner Signage

  

• Mandatory Operational Signage

  

• OCS Signage

  

• Marketing Uodates

  

• Marketing Updates

  

Guest Service

• Did you recieve a genuine welcome within 5 seconds?

  Yes

  No

  N/A

• Did you receive undivided attention without being rushed or interrupted?

  Yes

  No

  N/A

• Were you upsold to $5.99 Quad Bonus Jack, Tiny Tacos, or $1 Loaded Croissant Sticks (in the morning day part)?

  Yes

  No

  N/A

• Was there a positive environment/team dynamic-smiling team members, friendly atmosphere, attentive?

  Yes

  No

  N/A

• Did you receive a final exit greeting (Thank You; invitation to return)?

  Yes

  No

  N/A

Order Accuracy

• Were you asked; "Do I have your order correct on the screen" at Drive Thru speaker?

  Yes

  No

  N/A

• Was the order repeated before it was tendered (DT or Dine-in)?

  Yes

  No

  N/A

• Were you informed of each bag's content when handed to you at the DT window?

  Yes

  No

  N/A

• The Bonus Jack is half wrapped in "JUICY" side of Red Box Burger?

  Yes

  No

  N/A

• 

• The Triple Bonus Jack- LTO tab pressed?

  Yes

  No

  N/A

• The Quad Bonus Jack- LTO & BLANK tab pressed?

  Yes

  No

  N/A

• Your $3 Tiny Tacos is served with a Creamy Avocado Lime Sauce Dip Cup?

  Yes

  No

  N/A

• Your Loaded Tiny Tacos is differentiated with the "LOADED" sticker and served with a FORK?

  Yes

  No

  N/A

• The Fish Sandwich is wrapped in the FISH side if the green wrap?

  Yes

  No

  N/A

• The Deluxe Fish Sandwich is wrapped in the "FLAVORIFFIC" side of the Brown Box- LTO tab pressed?

  Yes

  No

  N/A

• 

• Payment is handled correctly, and receipt was provided?

  Yes

  No

  N/A

• Your order is correct (items, ingredients, modifications, condiments, etc)?

  Yes

  No

  N/A

• Tiny Tacos served with 1 Avocado Lime Dip Cup?

  Yes

  No

  N/A

• 

Product Quality

• Triple Bonus Jack is neatly assembled with properly toasted buns, Secret Sauce on top and bottom bun with EDGE TO EDGE COVERAGE ?

  Yes

  No

  N/A

• Triple and Quad Bonus Jack

  

• You received Hot and Juicy regular patties? (Regular patties are held for 15 minutes max in the PHC)

  Yes

  No

  N/A

• You received Hot and Fresh curly fries?

  Yes

  No

  N/A

• Tiny Tacos have no excess oil visible in the box and build is correct?

  Yes

  No

  N/A

• 

• Fish Sandwich has tarter sauce on top bun only, EDGE TO EDGE COVERAGE?

  Yes

  No

  N/A

• 

• Fish Filet is hot, fresh, and crispy with shredded lettuce (not browning or withered)?

  Yes

  No

  N/A

• The Loaded Breakfast Stick is a buttery and flaky croissant stick with scrambled eggs, cheese and bacon.

  Yes

  No

  N/A

• 

Speed of Service

• Total time was less 3:45 minutes?

  Yes

  No

  N/A

Shift Management

• POP is current, free of air, and in good condition? DT lane and DT window clean and in good condition?

  Yes

  No

  N/A

• Dining Room, restrooms reasonably clean & stocked (no more than 3 tables un-bussed longer than 5 minutes)?

  Yes

  No

  N/A

• Training: Is the new training poster and all the job aids posted and have all employee signed off that they have been certified?

  Yes

  No

  N/A

Proper Holding Times/Prep Procedures

• Tiny Tacos are portioned into a plastic freezer bag (15 per bag) and placed in a pan in the fyer POU freezer above raw ingredients?

  Yes

  No

  N/A

• 

• Tiny Tacos are being cooked using the Monster Taco timer (1:02 min) and held for 30 minutes in the UHC?

  Yes

  No

  N/A

• 

• Loaded Breakfast Croissant Sticks placed in a full size pan with a 24-hour defrost time and labeled 7-day freezer-to-destroy?

  Yes

  No

  N/A

• FOOD SAFETY: Make sure employees are aware that after prepping loaded breakfast sticks, they MUST remove and throw gloves away and wash hands and put on new gloves.

  Yes

  No

  N/A

• 

• Tongs are being used to drop Loaded Breakfast Sticks onto basket and cook using the Potato Wedges timer (2:45 min. with the shake time of 1:45 min).

  Yes

  No

  N/A

• 

• Are Food Safety procedures are being followed when prepping Fish?

  Yes

  No

  N/A

• 

• Is Fish being cooked using a timer of 3 minutes and is held in a UHC for 60 minutes?

  Yes

  No

  N/A

• 

• How Many Tres Leches Cups do you have left