Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Brunch Burger
Taste
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buttery croissant, egg, cheddar cheese, crispy hickory smoked bacon, in every bite, a juicy patty
Appearance
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fluffy and toasted croissant, visible bacon strips , egg, cheese, and patty
Temperature
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hot egg and patty, melted cheese, warm croissant, and room temperature bacon
Bacon and egg chicken sandwich
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toasted English muffin, crispy and juicy chicken fillet, bacon flavor from the mayo and the crispy bacon strips, and egg and cheese in every bite
Appearance
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toasted English muffin, golden crispy chicken fillet, melty cheese, and visible egg and bacon
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hot chicken fillet and egg, warm bread and cheese, room temperature bacon
Southwest scrambler plate
Taste
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Fire roasted red and green peppers in the seasoned potatoes. fire roasted red and green peppers and diced green chilies cooked in to the scrambled eggs topped with shredded pepper jack cheese crispy hickory smoked bacon or savory sausage
Appearance
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quarter sized fluffy eggs with peppers and chilies mixed throughout and topped with pepper jack cheese. ingredients assembled neatly and plated served with a fork.
Temperature
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hot eggs and potatoes, room temperature bacon or hot savory sausage
Home style potatoes
Taste
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seasoned grilled potatoes, roasted red and green peppers in every bite.
Appearance
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golden brown, grilled potatoes, visible green and red peppers throughout, served with a fork.
Temperature
orange cranberry muffins
Taste
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soft and fluffy with zestiness from the orange, sweetness from the cranberry
Appearance
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fluffy and whole, unbroken muffins.
Temperature
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room temperature
blood orange fruit cooler
Taste
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flavor of blood orange and seagrams orange ginger ale (sprite if no free style machine)
Appearance
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light orange color at the top and darker orange coloring at the bottom with ice throughout
Temperature
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Ice cold
BLT cheeseburger combo
Taste
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100% all beef patty with American cheese, hickory smoked bacon, crispy lettuce, and juicy tomatoes
Appearance
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colorful produce, layers of bacon, melting cheese, golden split top bun
Temperature
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hot patty, warm bun, cool to room temperature produce and bacon
Consistent and quick service
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did you receive your order in a reasonable amount of time
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did you get what you ordered
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did you receive condiments, napkins, and a fork(if needed)
Friendly
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team member connected with me anticipated my needs
Neat and well groomed
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Clean uniform and name tag
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hair neat and pulled back in a hat or visor
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shirt neat tucked in wrinkle free apron and plain black belt (if belt loops are there)
Well trained
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team member can describe the brunchfast menu
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team member can explain what side and drink choices are offered in the new brunchfast combo
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team member can describe the new BLT cheeseburger combo
Restaurant image
Menu boards
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correct and in good condition with proper menu board panels and pricing in place
Parking lot
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clean and free of debris
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All outside lighting fully functioning (night visit)
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all pop up and visible following restaurant matrix
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brunchfast menu is displayed on the center promotional panel
Dining room
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tables and chairs are clean or in the process of being cleaned
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drink station clean and stocked (all beverage available)
Bathrooms
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clean, stocked, free of debris, and free of odors
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