Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Brunch Burger
Taste
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Buttery croissant, egg, cheddar cheese, crispy hickory smoked bacon, in every bite, a juicy patty?
Appearance
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Fluffy and toasted croissant, visible bacon strips , egg, cheese, and patty?
Temperature
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Hot egg and patty, melted cheese, warm croissant, and room temperature bacon?
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Add media
Bacon and Egg Chicken Sandwich
Appearance
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Toasted English muffin, golden crispy chicken fillet, melty cheese, and visible egg and bacon?
Taste
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Toasted English muffin, crispy and juicy chicken fillet, bacon flavor from the mayo and the crispy bacon strips, and egg and cheese in every bite?
Temperature
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Hot chicken fillet and egg, warm bread and cheese, room temperature bacon?
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Add media
Southwest Scrambler Plate
Taste
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Fire roasted red and green peppers in the seasoned potatoes. Fire roasted red and green peppers and diced green chilies cooked in to the scrambled eggs topped with shredded pepper jack cheese crispy hickory smoked bacon or savory sausage?
Appearance
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Quarter sized fluffy eggs with peppers and chilies mixed throughout and topped with pepper jack cheese? Ingredients assembled neatly and plated served with a fork?
Temperature
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Hot eggs and potatoes, room temperature bacon or hot savory sausage?
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Add media
Home Style Potatoes
Taste
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Seasoned grilled potatoes, roasted red and green peppers in every bite?
Temperature
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Hot through potato?
Appearance
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Golden brown, grilled potatoes, visible green and red peppers throughout, served with a fork?
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Add media
Orange Cranberry Muffins
Taste
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Soft and fluffy with zestiness from the orange, sweetness from the cranberry?
Appearance
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Fluffy and whole, unbroken muffins?
Temperature
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Room temperature?
Blood Orange Fruit Cooler
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Flavor of fruit cooler used proper amount of blood orange mix and Seagrams orange ginger ale?
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Temperature is ice cold and properly filled with ice?
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Color is light orange at top and darker orange orange at bottom with ice through out?
BLT Cheesebuger
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Is build correct? Lettuce and tomato fresh and bacon crisp?
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Is burger hot and fresh and of good quality?
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Is burger hot and fresh and of good quality?
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Add media
Consistent and Quick Service
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Did you receive your order in a reasonable amount of time?
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Did you get what you ordered?
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Did you receive condiments, napkins, and a fork(if needed)?
Restaurant Image
Menu boards
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Correct and in good condition with proper menu board panels and pricing in place?
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Provide pictures of menu boards.
Parking lot
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Clean and free of debris?
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All outside lighting fully functioning (night visit)?
POP
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All pop up and visible following restaurant matrix?
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Brunchfast menu is displayed on the center promotional panel?
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Provide pictures of POP
Dining Room
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Tables and chairs are clean or in the process of being cleaned?
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Drink station clean and stocked (all beverage available)?
Bathrooms
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Clean, stocked, free of debris, and free of odors?
Friendly
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Were you greeted with a smile?
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Team member connected with me and anticipated my needs?
Neat and Well Groomed
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Clean full uniform and has name tag?
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Hair neat and pulled back in a hat or visor?
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Shirt neat, tucked in, and wrinkle free? Wearing an apron and black belt?
Well Trained
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Team member can describe the Brunchfast menu?
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Team member can explain what side and drink choices are offered in the new Brunchfast Combos?
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Any addition feedback?
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Pic signature