Shrink, Security & Safety Health Check

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

Deep dive Action Plan - Processes

• Shrink Board is up to date with weekly review from sm

  Yes

  No

  N/A

• Waste 100% recorded and locked cage , sm reviewing once a week ,waste print dual sign.

  Yes

  No

  N/A

• Colleague shop process is checked and print filed every day with waste print

  Yes

  No

  N/A

• Internal transfers are completed daily and authorised by SL for costa and staff room, stickers applied with date

  Yes

  No

  N/A

• ACAYG printed Tuesday and evidence of review by SL and SM

  Yes

  No

  N/A

• Review refunds and voids daily and slips and commentary kept for 4 weeks

  Yes

  No

  N/A

• News & mags routines and procedures are followed

  Yes

  No

  N/A

• news and mags return kept securely

  Yes

  No

  N/A

• Gapscan , LSI and OSI , counts completed according to company guidelines . <br>

  Yes

  No

  N/A

• DSS wkly summary reports printed and filed for 26 weeks with evidence of review

  Yes

  No

  N/A

• Ensure SAR report printed for deliveries day before so we know how many cages we are expecting, tobacco checked line by line against SAR and evidence of review

  Yes

  No

  N/A

• complete UOD check against SAR / RDR, stick UOD to back of SAR/RDR, missing UODs report instantly by raising a ticket and chasing in 48 hrs .

  Yes

  No

  N/A

• store has plan to review offse report periodically

  Yes

  No

  N/A

Deep Dive Action Plan - lockdown & Security

• Every line in store over £10 are security protected , company security pos on display ?

  Yes

  No

  N/A

• minimum 10% total headcount of staff searches a week per SL .

  Yes

  No

  N/A

• regular reviews of closing and opening of the store on CCTV

  Yes

  No

  N/A

• All high value backstock is secured (tobacco, wines, sweets, chewing gum , spirits , h&b)

  Yes

  No

  N/A

• key control process is followed ,what good look like

  Yes

  No

  N/A

• security guard is actively engaged with customers when they in and out .

  Yes

  No

  N/A

• security tools are being used by staffs , guard , managers as first priority( cams, headsets, radio, safe guard)

  Yes

  No

  N/A

Deep Dive Action Plan - people & Team

• Colleague can describe: eyes wide open, which line to tagged , aware of potential risk of self serve and remained focus to reduce walk offs , staff aware of shrink numbers approximately.

  Yes

  No

  N/A

Shrink Health check - Internal

• Accurate controls are in place to mitigate risk when accepting tobacco delivery and once checked off access to stock is restricted

  Yes

  No

  N/A

• CCTV system is working correctly

  Yes

  No

  N/A

• EAS gates are working correctly

  Yes

  No

  N/A

• perimeter lighting is working correctly

  Yes

  No

  N/A

• store entrance doors are working correctly

  Yes

  No

  N/A

• body cam worn and working correctly

  Yes

  No

  N/A

• colleagues are not using backdoor for any reason other than to accept deliveries and yard routines

  Yes

  No

  N/A

• There is no evidence of grazing in back areas ,behind bump rails or racking

  Yes

  No

  N/A

shrink Health Check - Safety

• There are minimum 2 staffs opening and closing store

  Yes

  No

  N/A

• Security guard wearing camera and they can describe correct process to activate

  Yes

  No

  N/A

• all SL and manager are able to access incident reporting and can describe how to log incidents

  Yes

  No

  N/A

• guard wearing radio and can describe how to contact mobile officers

  Yes

  No

  N/A

• protecting my personal safety and STAR training completed for colleagues sampled

  Yes

  No

  N/A

• SL on duty has duty cover phone on their person

  Yes

  No

  N/A

• current protector line poster displayed

  Yes

  No

  N/A

Shrink Health Check - Brilliant basics

• There is a live store deep dive action plan on display and signed of by sm. each next steps are realistic , target root cause and owner accountable.

  Yes

  No

  N/A

• SL knows shrink numbers

  Yes

  No

  N/A

Shrink Health Check - Process & Routines

• Product write off function being used for EPW’s as instructed by the company

  Yes

  No

  N/A

• there is no evidence of manual reductions being applied to ACAYG products

  Yes

  No

  N/A

• where the store has received a store to store transfer there is a evidence of it being checked off

  Yes

  No

  N/A

• are back areas well organised with signage in place to support accurate stock routines

  Yes

  No

  N/A

• staff purchase policy is followed and there is no evidence of stock being left in staff room without receipt attached

  Yes

  No

  N/A

• store have a clear understanding of how to manage mispick

  Yes

  No

  N/A

Shrink Health Check - Front end

• Colleagues can describe the ways in which shrinkage occurs through self service

  Yes

  No

  N/A

• DKE does not occur and all instance of DKE are investigated

  Yes

  No

  N/A

• walk off’s reported via incident reporting platform and escalated to hub

  Yes

  No

  N/A

• colleagues are vigilant and managing interventions on self service in proactive way

  Yes

  No

  N/A

• main bank checkout door is closed all time

  Yes

  No

  N/A

Shrink Health check - Waste & surplus

• Store has secure waste area locked .dedicated waste cage , trolley for storing products awaiting being processed as waste

  Yes

  No

  N/A

• SL can describe the colleague shop policy

  Yes

  No

  N/A

• The store can demonstrate compliance to the potential reduction process

  Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A