Title Page
-
Name of site
-
Conducted on
-
Prepared by
Site Visit Questions
Induction
-
CURRENT PERFORMANCE- USE PowerBI Induction Report - Incl. No. of incomplete TMs (Safe + Legal, Foundation & Core)
-
Ask management to demonstrate structure for training completion - i.e. checking refreshers
-
Ask 1 TM when the last time they accessed and completed training on Academy Online Validate through Academy Online
-
Can site evidence induction booklet (incl.*current* Critical Day 1 Guide) usage for new starters
Working Time Regulations
-
CURRENT PERFORMANCE *USE WTR WEEKLY REPORT* - Min. 8 weeks Incl. number / type of breaches
-
Actions / understanding demonstrated by MGMT team
-
Review use of Payroll Adjustment Forms
-
Review completion of Under 18 KCSA submission
Appointed Persons
-
CURRENT PERFORMANCE - Including actions from previous failures
-
How does Hotel Management team validate a TM is AP Qualified - incl. expected principles
-
Can the AP on shift explain / demonstrate 1 x AP task (i.e. raise an Ostara job)
-
Review 4cast submission / scheduling of Appointed Persons **If required review Appointed Persons training report within Academy Online**
-
Is there full confidence in the Appointed Persons processes at site?
Co-Pilot
-
CURRENT PERFORMANCE *ENSURE CORE COMPLIANCE USED*
-
Are all MGMT / relevant TMs able to access Co-Pilot - Correct admin set up in site
-
Have any tasks been completed at unrealistic / concerning times
-
Does site have a crash pack available
-
Have all missed tasks received follow up action
Health & Safety
-
IS WORKSAFE BEING UTILISED CORRECTLY: Are open actions revisited Is the worksafe board up to date Is the use of N/A Appropriate
-
**(PLAY AT SITES ONLY)** Does the site have a DBS holder working at all times whilst play is operating? - Is the individual operating Play-At DBS checked at time of visit
-
Conduct a kitchen and cellar standards overview check, incl. KRKB review
-
Review site FRA - Review open actions and completed tasks
Serve Legal
-
Review the Refusal Log in site, is this the up to date version. Note last usage
-
Is all correct signage in place at bar area *Including the up to date bar price list*
-
Review DPS/M in site / Personal Licence Holders (min. 3) *Ensure the correct premises licence is on display*
-
Review site Co-Pilot Monthly Licensing Check submission vs Actual
Allergens
-
CURRENT TRAINING COMPLIANCE *USE AOL*
-
Observations within site - are arriving guests within restaurant asked about allergies
-
Is allergy data folder available - Is the Important Information guide included and up to date
-
Review hard copy SOP 25 / SOP25A in site - is this within the FSM and up to date
-
Ask 1 FOH and 1 BOH TM awareness of allergy process
-
Do you have full confidence in the allergen processes at site?
Local Sourcing
-
Has there been any Food Petty Cash spend in the last 12 weeks, and is this processed on the correct line with receipt
-
Is the product from the approved list <br><br>**IF NOT - Detail item(s) purchased**
-
Is the product from an approved supplier
-
Has the traceability log been completed in full <br>with pictures attached
-
Has temperature been recorded for chilled items in the KRKB
-
Have the purchases been delivered into micros on the correct day
-
Is there any evidence to support transfer of stock locally between sites? <br><br>- Query with the GM if local transfer occuring <br>- Review site KRKB - has stock transfer been completed <br>- Is stock transfer centrally authorised <br>- Review Micros - has stock been received in / out <br>- Has the stock transfer sheet been completed and retained as per FPM
-
Does all Whitbread WOW purchasing comply to Natasha's Law?
-
Is there a insulated cool bag on site for chilled purchases?