Site IT Audit

• Site conducted

  Select

• Audit Title

• Prepared by

• Conducted on

  Date

• Document No.

• Ticket No.

• Company

• Site Address
  Address

• Site Contact

• Note: on all question sections as well as providing a response you can also provide more details and attach survey photos where applicable.

• How many users are at this site?

• How many physical machines are at this site?

Network Future-proofing Summary

• What is the current data network speed?

  Select Fast Ethernet (10/100 Mbps Switch) Gigabit Ethernet (10/100/1000 Mbps) Ten Gigabit (10/100/1000/10000 Mbps)

  • Fast Ethernet (10/100 Mbps Switch)
  • Gigabit Ethernet (10/100/1000 Mbps)
  • Ten Gigabit (10/100/1000/10000 Mbps)

• Are there 5 or more ports free in the switch and associated patch panel?

  Yes

  No

Internet Details:

• Press to add an Internet Provider.
  To add multiple providers, select add ISP

ISP

• Internet Service Provider

  Select IINET Optus Telstra TPG Virgin Other

  • IINET
  • Optus
  • Telstra
  • TPG
  • Virgin
  • Other

• Connection Type

  Select ADSL MAX ADSL2+ FIBRE: Fibre To The Premises LEASE-LINE NBN: Fibre To The Node NBN: Fibre to the Premise SDSL

  • ADSL MAX
  • ADSL2+
  • FIBRE: Fibre To The Premises
  • LEASE-LINE
  • NBN: Fibre To The Node
  • NBN: Fibre to the Premise
  • SDSL

• Is the connection is plugged into the: VDSL Port directly into the Firewall/Router Or Modem then Firewall WAN port. Add media!

  Select Router Firewall directly via VDSL port Modem then Firewall WAN Port

  • Router Firewall directly via VDSL port
  • Modem then Firewall WAN Port

• Line Activated No

• Account No

• BT Connect Username

• BT Network Login

• Password

• Router IP

• IP Range: eg. 81.27.106.5/8 usable 6/8

• Subnet

• DNS Servers

• Is the connection is plugged into the: ADSL Port directly into the Firewall/ Router Or Modem / Router then Firewall WAN port. Add media!

  Select ADSL Port into Router/Firewall Directly Modem/Router into Firewall WAN

  • ADSL Port into Router/Firewall Directly
  • Modem/Router into Firewall WAN

• Line Activated No

• Account No

• BT Connect Username:

• BT Network Login

• Password

• Router IP

• IP Range: eg. 81.27.106.5/8 usable 6/8

• Subnet

• DNS Servers

• Connection Type:

  Select ADSL MAX ADSL2+ FIBRE: Fibre To The Premises LEASE-LINE NBN: Fibre To The Node NBN: Fibre to the Premise SDSL

  • ADSL MAX
  • ADSL2+
  • FIBRE: Fibre To The Premises
  • LEASE-LINE
  • NBN: Fibre To The Node
  • NBN: Fibre to the Premise
  • SDSL

• Is the connection is plugged into the: ADSL Port directly into the Firewall/ Router Or Modem / Router then Firewall WAN port. Add media!

  Select ADSL Port into Router/Firewall Directly Modem/Router into Firewall WAN

  • ADSL Port into Router/Firewall Directly
  • Modem/Router into Firewall WAN

• Line Activated No

• Account No

• ADSL Username

• ADSL Password

• Router IP

• IP Range: eg. 81.27.106.5/8 usable 6/8

• Subnet

• DNS Servers

• Is the connection is plugged into the: VDSL Port directly into the Firewall/Router Or Modem then Firewall WAN port. Add media!

  Select Router Firewall directly via VDSL port Modem then Firewall WAN Port

  • Router Firewall directly via VDSL port
  • Modem then Firewall WAN Port

• Line Activated No

• Account No

• ADSL Username

• ADSL Password

• Router IP

• IP Range: eg. 81.27.106.5/8 usable 6/8

• Subnet

• DNS Servers

Router Details

• Press to add router details.
  For multiple routers, press add Router as many times as necessary.

Router

• Make

  Select Asus Billion Cisco D-Link Draytek Huawei Linksys Netgear Netcomm Sagecomm Telstra Gateway TP-Link ZTE Other

  • Asus
  • Billion
  • Cisco
  • D-Link
  • Draytek
  • Huawei
  • Linksys
  • Netgear
  • Netcomm
  • Sagecomm
  • Telstra Gateway
  • TP-Link
  • ZTE
  • Other

• Model

• Username

• Password

• Internet Service Provider

  Select IINET Optus Telstra TPG Virgin Other

  • IINET
  • Optus
  • Telstra
  • TPG
  • Virgin
  • Other

• Internal IP Address

• External IP Address

• IP Range

• External Subnet

• NAT

  Off

  On

• DHCP

  Off

  On

• Description of Location

• Photograph of router location

  Media

Firewall Details

• Does the client have a hardware firewall?

  Yes

  No

  Router acting as Firewall

• Make

  Select Billion Cisco Dell/Sonic Wall Draytek Netgear Watchgaurd Zyxale Other

  • Billion
  • Cisco
  • Dell/Sonic Wall
  • Draytek
  • Netgear
  • Watchgaurd
  • Zyxale
  • Other

• Read Password

• Write Password

• Password

Inbound Basic Rules:

• World Wide Web (80)

  Off

  On

• Remote Desktop (3389)

  Off

  On

• POP3 (110)

  Off

  On

• HTTPS (443)

  Off

  On

• SMTP (25)

  Off

  On

• Interscan Relay (2525)

  Off

  On

• FTP (20/21)

  Off

  On

• Any Additional Rules?
  Format: Source + Port + Direction + Port + Destination
  E.g.
  81.27.106.6 3389 > 3389 217.130.10.12
  Or
  Any 25 > 6000 217.130.10.12

• Custom Rule

Rule

• undefined

• Description of Firewall location

• Photograph of Firewall location

  Media

• Model

• Serial Number

• Username

• Internal IP Address

• External IP

• External Gateway

• External Subnet

• Admin URL or Management software server name

IP Address Reservations (non printers)

• Add Device IP Reservations

Reservation

• Device Name / Description

• IP Address

• Location

• Picture of location

  Media

Workstations

• Press to add Workstation details.
  For multiple workstations, press add workstation switch as many times as necessary.

Workstations

• Make

  Select Asus Billion Cisco D-Link Draytek Huawei Linksys Netgear Netcomm Sagecomm Telstra Gateway TP-Link ZTE Other

  • Asus
  • Billion
  • Cisco
  • D-Link
  • Draytek
  • Huawei
  • Linksys
  • Netgear
  • Netcomm
  • Sagecomm
  • Telstra Gateway
  • TP-Link
  • ZTE
  • Other

• Model

• Username

• Password

• Internal IP Address

• Description of Location

• Photograph of workstation location

  Media

Printers

• Add Printer Details.
  For multiple printers, Press add Printer as many times as necessary

Printer

• Make & Model

• IP Address

• Management URL

• Office Location

• Admin Password

Wireless Access Points

• Add Access-point Details.
  For multiple WAPs, Press add WAP as many times as necessary

WAP

• Make

  Select Cisco Draytek Netgear Same as Router Zyxael Other

  • Cisco
  • Draytek
  • Netgear
  • Same as Router
  • Zyxael
  • Other

• Model

• IP Address

• Username

• Password

• SSID

• WPA Key

• Guest SSID enabled?

  Yes

  No

• SSID

• Encryption

  Off

  On

• WPA Key

• Device Isolation

  Off

  On

• Sign on gateway page

  Yes

• URL

• Username

• Password

Network Switch Details

• Press to add networking switch details.
  For multiple switches, press add network switch as many times as necessary.

Network Switch

• Make

  Cisco

  HP ProCurve

  HP ProCurve Managed

  Netgear

  Zyxale

• Model

• Usage Description e.g. Telecoms

• Description of switch location

• Photograph of switch location

  Media

• Is the network switch managed?

  Yes

  No

• Switch IP Address

• Admin Username

• Admin Password

Server Passwords

• Press to add Domain Admin Credentials.

Credentials

• Administrator Username

• Administrator Password

• Add Customer Admin Account Details

Credentials

• Username

• Password

Servers Details

• Press to add Server details.
  For multiple servers, press add server switch as many times as necessary.

Server

• Server Name

• Make

  Select Custom Build Dell Fujitsu Hewlett Packard IBM Lenovo Virtualised

  • Custom Build
  • Dell
  • Fujitsu
  • Hewlett Packard
  • IBM
  • Lenovo
  • Virtualised

• Model

• Purpose

• Username

• Password

• Operating-system:

  Select Server 2003 SBS Server 2008 SBS Server 2011 SBS Server Standard 2003 Server Standard 2003 R2 Server Standard 2008 Server Standard 2008 R2 Foundation Server 2008 Server 2012 Standard Server 2012 Essentials

  • Server 2003 SBS
  • Server 2008 SBS
  • Server 2011 SBS
  • Server Standard 2003
  • Server Standard 2003 R2
  • Server Standard 2008
  • Server Standard 2008 R2
  • Foundation Server 2008
  • Server 2012 Standard
  • Server 2012 Essentials

• IP Address

• DHCP Server

  Off

  On

• DNS Server

  Off

  On

• Service Tag

• Express Service Code

• Warranty Expiration Date

  Date

• Domain Name

• Raid Array

  Raid 1 (Mirror)

  Raid 5 (Parity)

  Raid 10 (Mirror & Stripe)

  Software Mirror

  No RAID

• Is Array Healthy

  Yes

  No

• Exchange Version, if applicable.

• OWA Enabled?

  Yes

  No

• Authentication type

  NTLM

  Basic

• Document Redirection

  Off

  On

• Processor name & clock speed

• Physical Memory installed

• Licensed number of users

• Number of actual users

• Dell Open Manage Installed

  Yes

  No

• UPS present?

  Yes

  No

• Make

• Model

• Server Location Description

• Photograph of server environment

  Media

Shares

• Add key share paths

Share

• undefined

Licences

• Add licence

licence

• Licence Description

• Licence Key

• Model

• Purpose

• Username

• Password

• Operating-system

  Select Server 2003 SBS Server 2008 SBS Server 2011 SBS Server Standard 2003 Server Standard 2003 R2 Server Standard 2008 Server Standard 2008 R2 Foundation Server 2008 Server 2012 Standard Server 2012 Essentials

  • Server 2003 SBS
  • Server 2008 SBS
  • Server 2011 SBS
  • Server Standard 2003
  • Server Standard 2003 R2
  • Server Standard 2008
  • Server Standard 2008 R2
  • Foundation Server 2008
  • Server 2012 Standard
  • Server 2012 Essentials

• IP Address

• DHCP Server

  Off

  On

• DNS Server

  Off

  On

• HP Part No

• Serial Number

• Warranty Expiration Date

  Date

• Domain Name

• Raid Array

  Raid 1 (Mirror)

  Raid 5 (Parity)

  Raid 10 (Mirror & Stripe)

  Software Mirror

  No RAID

• Is Array Healthy?

  Yes

  No

• Exchange Version, if applicable.

• OWA Enabled?

  Yes

  No

• Authentication type

  NTLM

  Basic

• Document Redicrection

  Off

  On

• Processor name & clock speed

• Physical Memory installed

• Licensed number of users

• Number of actual users

• Dell Open Manage Installed

  Yes

  No

• UPS present?

  Yes

  No

• Make

• Model

• Server Location Description

• Photograph of server environment

  Media

Shares

• Add key share paths

Share

• undefined

Licences

• Add licence

licence

• Licence Description

• Licence Key

• Model

• Purpose

• Username

• Password

• Operating-system

  Select Server 2003 SBS Server 2008 SBS Server 2011 SBS Server Standard 2003 Server Standard 2003 R2 Server Standard 2008 Server Standard 2008 R2 Foundation Server 2008 Server 2012 Standard Server 2012 Essentials

  • Server 2003 SBS
  • Server 2008 SBS
  • Server 2011 SBS
  • Server Standard 2003
  • Server Standard 2003 R2
  • Server Standard 2008
  • Server Standard 2008 R2
  • Foundation Server 2008
  • Server 2012 Standard
  • Server 2012 Essentials

• IP Address

• DHCP

  Off

  On

• DNS

  Off

  On

• Product / Part No

• Serial Number

• Warranty Expiration Date

  Date

• Domain Name

• Raid Array

  Raid 1 (Mirror)

  Raid 5 (Parity)

  Raid 10 (Mirror & Stripe)

  Software Mirror

  No RAID

• Is Array Healthy?

  Yes

  No

• Exchange Version, if applicable.

• OWA Enabled?

  Yes

  No

• Authentication type

  NTLM

  Basic

• Document Redirection

  Off

  On

• Processor name & clock speed

• Physical Memory installed

• Licensed number of users

• Number of actual users:

• UPS present?

  Yes

  No

• Make:

• Model

• Server Location Description

• Photograph of server environment

  Media

Shares

• Add key share paths

Share

• undefined

Licences

• Add licence

licence

• Licence Description

• Licence Key

• Purpose

• Username

• Password

• Virtual Server IP

• Physical Host Server Name

• Physical Host Server IP

• Operating System

  Select Server 2003 SBS Server 2008 SBS Server 2011 SBS Server Standard 2003 Server Standard 2003 R2 Server Standard 2008 Server Standard 2008 R2 Foundation Server 2008 Server 2012 Standard Server 2012 Essentials

  • Server 2003 SBS
  • Server 2008 SBS
  • Server 2011 SBS
  • Server Standard 2003
  • Server Standard 2003 R2
  • Server Standard 2008
  • Server Standard 2008 R2
  • Foundation Server 2008
  • Server 2012 Standard
  • Server 2012 Essentials

• Licensed Users

• Actual Users

• Allocated memory

• Allocated Processors

• Allocated Hard Drives

Shares

• Add key share paths

Share

• undefined

Licences

• Add licence

licence

• Licence Description

• Licence Key

Environmental Notes:

• Does the server room have good air flow?

  Yes

  No

  N/A

• Is there adequate power in the Comms room?

  Yes

  No

  N/A

• Are there spare networking points in the building?

  Yes

  No

  N/A

Backup Details

• Does the customer have a backup solution?

  Yes

  No

• Add Backup for Server

Server

• Backup Type (you can select multiple)

  Select Cloud On-Site Off-Site

  • Cloud
  • On-Site
  • Off-Site

Cloud Backup Details

• Service Provider

• Management URL

• Username

• Password

• Backup for Server

• Backup Schedule e.g. mon-fri 6pm

• Included Directories e.g. C:\Users\*

• Does the backup include the exchange database?

  Yes

  No

On-Site Backup Details

• Backup Software

• Software Version

• Backup for Server

• Backs up to Location e.g NAS

• Storage Capacity

• Backup Type e.g Full > Differential

• Backup Schedule e.g. mon-fri 6pm

• Included Directories e.g. C:\Users\* or System Image drive C

• Does the backup include the exchange database?

  Yes

  No

Off-Site Backup Details

• Backup Software

• Software Version

• Backup for Server

• Backup Type e.g Full > Differential

• Backs up to Location e.g External Hard Drives

• Storage Capacity

• No. of Drives / Tapes

• Backup Schedule e.g. mon-fri 6pm

• Drive / Tape rotation e.g Daily

• Included Directories e.g. C:\Users\* or System Image drive C

• Does the backup include the exchange database?

  Yes

  No

Mobile Device Management Details

• Account type

  Select Blackberry Internet Service Blackberry Enterprise Server Optus Business Telstra Business VMWare Workspace One Microsoft Intune

  • Blackberry Internet Service
  • Blackberry Enterprise Server
  • Optus Business
  • Telstra Business
  • VMWare Workspace One
  • Microsoft Intune

• Add Account

Account

• Provider

  Vodafone

  Orange

  O2

  Other

• Management URL: http://www.mobileemail.vodafone.net/

• End User

• Username

• Password

• PIN

• IMEI

• Management URL: https://orangeuk.blackberry.com/

• End User

• Username

• Password

• PIN

• IMEI

• Management URL: http://www.o2email.co.uk/

• End User

• Username

• Password

• PIN

• IMEI

• BES Server

• BES Version

• Management Console URL

• Username

• Password

• Device Management URL

Anti-Virus Details

• Add Anti-Virus

Anti-Virus

• Vendor

• Product and Version

• Control Server

• Management URL

• Username

• Password

• Uninstall Password

• Licence / Activation No

• Licensed Seats

• Used Seats

Anti-Spam Details

• Anti-Spam Provider

  Trend Micro

  Other Cloud

  None

• Management URL

• Username

• Password

• Select Solution

  Hosted Email Security

  Interscan Virus Wall

  Both

Hosted Email Security

• Management URL http://imhs.trendmicro.eu/

• Username

• Password

• Activation Code

• Domains

• Licensed Seats

• Used Seats

Interscan Virus Wall

• Management Server

• Management URL

• Username

• Password

• Activation Code

• Licensed Seats

• Used Seats

Hosted Email Security

• Management URL http://imhs.trendmicro.eu/

• Username

• Password

• Activation Code

• Domains

• Licensed Seats

• Used Seats

Interscan Virus Wall

• Management Server

• Management URL

• Username

• Password

• Activation Code

• Licensed Seats

• Used Seats

Web-Filter

• Cloud Web-Filter Service

Vendor

• Vendor

• Management URL

• Username

• Password

• Proxy

Software Instructions

• Add Instructions

Instructions

• undefined

Support Contact Numbers

• Add contacts

Contact

• Provider

• Contact Number