SITE VISIT CHECKLIST

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. DER Laptops

Allocated laptops

• 1.1 Is the 1:1. Laptop ratio being maintained for all students who are eligible to receive a DER-NSW laptop?

  Yes

  No

  N/A

Pool Laptops

• 1.2 Can the number of "Pool" laptops in RMU be physically sighted and accounted for?

  Yes

  No

  N/A

Inoperable (Hardware) laptops - Warranty

• 1.3 Is there documented evidence for the current location of "Inoperable (Hardware)" laptops and can these be physically sighted?

  Yes

  No

  N/A

• 1.4 Are there corresponding helpdesk incidents logged for each "Inoperable (Hardware)" laptop?

  Yes

  No

  N/A

• 1.5 Can the TSO describe the Vendor Warranty Repair process for laptops?

  Yes

  No

  N/A

• 1.6 Can the TSO describe the Vendor Escalation process for laptops?

  Yes

  No

  N/A

Inoperable (Hardware) laptops - Non Warranty

• 1.7 Can the number of "Non-warranty" laptops be physically accounted for?

  Yes

  No

  N/A

• 1.8 Can the TSO describe the Non-Warranty Repair (NWR) process for laptops?

  Yes

  No

  N/A

• 1.9 Can evidence of documentation such as Incident Reports, Quotes and Purchase orders for non-warranty repairs be shown?

  Yes

  No

  N/A

• 1.10 Has the school arranged payment or paid for all 'Non-warranty' repairs?<br><br>If No, has the Principal provided written authorisation for not proceeding with the non-warranty repairs?

  Yes

  No

  N/A

Inoperable (Software) laptops

• 1.11 Can the number of laptops awaiting reimaging be physically sighted and accounted for?

  Yes

  No

  N/A

• 1.12 Can the number of devices recorded as "Other Incidents" be physically sighted and accounted for?

  Yes

  No

  N/A

Lost and Stolen laptops

• 1.13 Can the TSO describe the Lost and Stolen Laptops Procedure?

  Yes

  No

  N/A

• 1.14 Can evidence of documentation be shown for the lost or stolen laptops? This can be in the form of a hardcopy of soft-copy uploaded to RMU.<br><br>Note: A Statutory Declaration is not required if the student admits being at fault. A Statutory Declaration is required if a TMF claim is made.

  Yes

  No

  N/A

• 1.15 Does the school have a policy regarding the provision of loan laptops to students with a lost or stolen laptop? <br>For example:<br>- Day Loan only<br>- No Loan Laptop<br>- Loan Laptop(with take home permissions) provided<br>- Loan laptop provided after deposit received for replacment

  Yes

  No

  N/A

Written-off laptops

• 1.16 Has the Principal given written authorisation to write off laptops?

  Yes

  No

  N/A

• 1.17 Does the laptop reflect the correct status within RMU?

  Yes

  No

  N/A

• 1.18 Can evidence of Incident reports and if required Statutory Declarations be shown for the laptop? This can be a hardcopy or soft-copy uploaded to RMU.

  Yes

  No

  N/A

Replacement laptops

• 1.19 Can the TSO describe the Laptop Replacement Procedure?<br>- Who is involved in dealing with the parents regarding replacement laptop incidents?<br>- Who does the TSO liaise with to order the replacement laptops?<br>- Who prepares the letters sent home to the parent/student?<br>- Where are records kept regarding payments and receipts for the replacement purchases?

  Yes

  No

  N/A

• 1.20 Has the school made any replacement purchases for laptop loss, theft or damage resulting from student or teachers negligence?

  Yes

  No

  N/A

• 1.21 Can the TSO provide evidence of documentation for replacement laptops?

  Yes

  No

  N/A

Student Loaned laptops

• 1.22 Are there any students with a loan laptop?<br>If yes, is there progress being made to have the student's allocated laptops returned to them?

  Yes

  No

  N/A

• 1.23 Are there any students outside the DER program that have been loaned a DER laptop?<br>If yes, is there evidence of a Loan Laptop User Charter signed by the parent?

  Yes

  No

  N/A

• 1.24 Do all students have a loan laptop whilst their laptop is being repaired?

  Yes

  No

  N/A

Teacher Loaned laptops

• 1.25 Is the TSO aware that any student laptops loaned to teachers need to be returned if a student 1:1 ratio is unable to be met due to laptop shortages?

  Yes

  No

  N/A

• 1.26 Have all staff responded to the Loan confirmation email issued by RMU?<br><br>If not, has this issued been raised with the principal?

  Yes

  No

  N/A

Laptop User Charters

• 1.27 Are all Laptop User Charters uploaded to RMU?

  Yes

  No

  N/A

• 1.28 Are the Laptop User Charters kept in a central location and can they be located easily for each student?

  Yes

  No

  N/A

• 1.29 Can the TSO describe the procedure to acquire the Laptop User Charters for students who have transferred from other government schools in NSW with their laptops?

  Yes

  No

  N/A

Stocktake

• 1.30 Can the TSO describe the compliance requirements for stocktake?<br>- When does stocktake need to occur?<br>- What responsibilities does the TSO have?<br>- Who signs the stocktake sheets?<br>- Where should the stocktake sheets be stored?

  Yes

  No

  N/A

Leaving students and new students

• 1.31 Does the school have a procedure for notifying the TSO when a student or teacher is leaving?

  Yes

  No

  N/A

• 1.32 Have all students that have left the NSW government school system returned their laptops?<br><br>If no, what actions has the school taken to recover these laptops?

  Yes

  No

  N/A

• 1.33 Does the school have a procedure for notifying the TSO when new students enrol to ensure that they have been allocated a laptop?

  Yes

  No

  N/A

• 1.34 Have students that transferred to behavioural schools taken their laptops with them?

  Yes

  No

  N/A

Storage

• 1.35 Are laptops in the TSO's possession stored securely?

  Yes

  No

  N/A

• 1.36 Is the TSO the only person who has access to the laptops and storage area?

  Yes

  No

  N/A

2. Infrastructure

• 2.1 Can the TSO describe the process used to perform regular Infrastructure checks?<br>Are these checks recorded?

  Yes

  No

  N/A

• 2.2 Can the TSO demonstrate how Airwaves and Infrasight are used?

  Yes

  No

  N/A

• 2.3 Can the TSO describe the repair and escalation process for DER Infrastructure devices such as the DIP server, switches and Aruba controller?

  Yes

  No

  N/A

• 2.4 Has the TSO completed a walkthrough with the RTSO to visually check all the DER cabinets and switches to ensure standards are maintained?

  Yes

  No

  N/A

3. Communication of DER Updates

• 3.1 Can the TSO describe how they maintain currency of information on DER related updates and issues?

  Yes

  No

  N/A

• 3.2 Does the TSO respond to required information requests from the WSR DER-NSW Regional Team within the requested time?

  Yes

  No

  N/A

4. Administration

Reporting Structure

• 4.1 Is the TSO aware of who they report to and their direct supervisor?

  Yes

  No

  N/A

Timesheets

• 4.2 Can the TSO describe the Flexible working hours agreement?<br>- Understand how flextime is accrued and how many days they are entitled to<br>- Understanding how banked time is accrued and how the balances are carried forward<br>- Understanding the core working hours

  Yes

  No

  N/A

• 4.3 Can the TSO produce evidence that their supervisor is signing their flexsheets periodically (at least each quarter)?

  Yes

  No

  N/A

• 4.4 Can the TSO confirm the start and finish times on their flex sheets correspond to the times recorded in the schools attendance book?

  Yes

  No

  N/A

• 4.5 Can the TSO confirm their flexsheets reflect the working arrangements for the holiday period?

  Yes

  No

  N/A

Application for leave

• 4.6 Can the TSO describe the procedure for applying for Rec and Sick leave?

  Yes

  No

  N/A

• 4.7 Does the TSO know how to verify if leave applications have been approved by the Principal?

  Yes

  No

  N/A

5. Work Place Safety

• 5.1 An evacuation plan is displayed and understood by the TSO?

  Yes

  No

  N/A

• 5.2 Is the TSO aware who holds the following responsibilities in the school<br>- Workplace Safety Officer<br>- First Aid Officer<br>- Fire Warden

  Yes

  No

  N/A

• 5.3 Is the RTSO satisfied that there are no visible Work Place safety concerns in the TSO work environment?

  Yes

  No

  N/A

• 5.4 Is the TSO satisfied that there are no visible Work Place safety concerns in the TSO work environment?

  Yes

  No

  N/A

6. Continuous Improvement

• 6.1 Is the RTSO satisfied that the TSO does not need to improve in any areas or require additional training?

  Yes

  No

  N/A

• 6.2 Is the TSO satisfied that they do not need to improve in any areas or requires additional training?

  Yes

  No

  N/A

General comments

• WSR-DER TSO

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• WSR-DER RTSO

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• WSR DER Regional Manager

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• School Principal

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• Select date

  Date