Site Visit Report

AMT Coffee Ltd

• Site Visit Report

• Picture of Unit

  Media

• Prepared by

• Location
  Address

• Personnel

• Add signature

  Sign

Customer

• Is the Exterior of the bar clean including cafe area if applicable ?

  Yes

  No

  N/A

• Is the interior of the bar clean ?

  Yes

  No

  N/A

• Are the staff delivering 7 steps ?

  Yes

  No

  N/A

• DId the Barista inform customer the product is hot?

  Yes

  No

  N/A

• Did the Barista up-sell or actively suggest a product to the customer?

  Yes

  No

  N/A

• Are there comment cards available ?

  Yes

  No

  N/A

• Are drinks being made to standard ?

  Yes

  No

  N/A

• Are they following coffee standards?

  Yes

  No

  N/A

• Are the staff uniforms impeccable ?

  Yes

  No

  N/A

• Is the current promotional artwork correct ?

  Yes

  No

  N/A

• Is the bar well stocked with full availability ?

  Yes

  No

  N/A

• Is the service completed in 90 secs?

  Yes

  No

  N/A

• Are the staff asking "for here or take away"?

  Yes

  No

  N/A

• Is the market force action plan printed displayed BOH and actioned

  Yes

  No

  N/A

AMT'eam

• Are the staff files up to date ?

  Yes

  No

  N/A

• Have you rewarded and recognised "Star behaviours"?

  Yes

  No

  N/A

• If so what?

• Have the staff got product knowledge?

  Yes

  No

  N/A

• Are there completed training manuals for all baristas ?

  Yes

  No

  N/A

• Are head office communications posted BOH?

  Yes

  No

  N/A

• Have all staff got current PR?

  Yes

  No

  N/A

• Does each staff member have a current PDP ?

  Yes

  No

  N/A

• New starters are set up correctly?

  Yes

  No

  N/A

Business

• DOM is completed correctly?

  Yes

  No

  N/A

• Is the External Audit Folder present and complete?

  Yes

  No

  N/A

• Monthly action plan is being followed and updated ?

  Yes

  No

  N/A

• Daily targets are posted and are the team aware?

  Yes

  No

  N/A

• Cash compliance is followed ?

  Yes

  No

  N/A

• Date of last banking

• Banking done on time daily ?

  Yes

  No

  N/A

• Variance reporting followed ?

  Yes

  No

  N/A

• Till spot checks being carried out ?

  Yes

  No

  N/A

• Is the bar adjusting labour accordingly

  Yes

  No

  N/A

• Is the stock rotated ?

  Yes

  No

  N/A

• Are there regular PM checks carried out ?

  Yes

  No

  N/A

• Outstanding maintenance Jobs ?

  Yes

  No

  N/A

• Brians audit actioned ?

  Yes

  No

  N/A

• AOB

  Yes

  No

  N/A

• Yes

  No

  N/A