Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Select date
First Impressions
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Was the front entrance tidy and clean
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Were external seating areas arranged properly with the correct table arrangements present
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Was the floor free of litter/butts and unobstructed
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Were A Boards / menu boxes being used to best efficiency with the correct POS
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Was external lighting fully operational
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How appealing was the external area for would be guests
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Was the internal temperature suitable for the time of year
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Was the music level appropriate for the time of day
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How good was the first interaction with a team member (bar or restaurant)
Bar
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Were tables / seats in good condition. Clean not sticky
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Was the bar area fully set with furniture, food and drink menus and clean
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Was the appropriate POS on the bar top
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Was the bar adequately stocked and equipped
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Were all drinking vessels clean and polished
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Was all coffee equipment clean and unstained
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Was the cleanliness of the bar at an acceptable level
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Of the drinks that you witnessed being made, were they:
Staff
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Were there appropriate numbers of staff on duty?
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We're staff in the correct uniform ?
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Were staff working as a team?
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Were staff interacting with customers?
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Was the server aware of the specials?
Customer area
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Was every table fully setup (menu,table talker sjf beer matts)
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Were all of the menus clean, intact and unmarked
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Were the correct menus available and displayed (e.g. Lunch / dinner specials)
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Were all tables / seats free of chewing gum and heavy staining
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Was the overall impression of the main restaurant/bar area:
Toilets
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Was the corridor and / or stairs to the toilets clean and well maintained
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Were the toilets fully stocked with paper and soap
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Did all toilet cubicles have working flushers and door locks
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Was the general area free of bad odours
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Was the general area well maintained
Others
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How was the presentation of the manager:
