Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Store Exterior

  • Car park clean and tidy with all line marking in good condition?

  • All exterior signage in good condition and the correct POS, size and promotion displayed?

  • All exterior walls, windows clean with no graffiti, dirt, cobwebs or inappropriate signage or tape.

  • All lighting working and are on and off at the appropriate time?

  • Is the trading hours sign visible and reflect correct trading hours?

  • Is liquor license at main entry of store, visible and name reflects correct licensee?<br>

  • Notice of entry sign visible?

  • Are offender height indicators at all entries?

The Way We Look

  • Team members in correct uniform and name badge worn?

  • Good customer service observed and coached where necessary?

  • Front counter area tidy and clear for customer use?

  • Is ice fridge clean and ticketed?

  • Is the middle of the gondolas clean and clear of stock?

  • Are tops of dairy cabinets and fridges clear of stock and other items?

  • Are enviro bags on display?

Merchandising

  • Does store sales plan reflect Smart Zone?

  • Advertised lines tied up to current weeks wrap sheet and written sales plan completed?

  • Adequate stock weight on the trading floor and reflects current weeks sales plan?

  • Check promotional screens PL/PD has been actioned 15 days in advance.

  • Do store demand and display quantities match sales plan?

  • All gondola ends tied up as per wrap sheet and correctly ticketed?

  • Correct tickets in place e.g. Standard shelf ticket, on-going offers and deleted lines?

  • CBCD tied up to current week wrap sheet and receipts reward in prominent location?

  • Is all POS current, used correctly and in prominent location?

  • Adjacent WEB in place against the relevant products, TED/Dry Dock, XXXX/Tun Mid, Squire/ S&A craft. On shop floor and in the Cool room.

  • Cool room well merchandised for ease of shopping and correctly ticked. Are all products below 1650mm?

  • Has the auto stockr routine been completed?

  • Has gap scan been completed and actioned?

  • Has the 5-5-5 out of codes been completed and actioned?

  • Are mpl's and capacities to BWS standard?

  • Are all planograms up to date?

  • Does the store room reflect SMP principles?

  • General maintenance, including clean floors, no damage to the building, all lighting working, including cool room doors.

  • Is store fully faced and to the edge of the shelf?

Safety

  • Store evacuation plan up to date with emergency evacuation point and markers for extinguishers and first aid kits?

  • Are in case of emergency signs at all out going phones?

  • Is there a emergency information flip chat on display?

  • Has duress alarm been tested coinciding within last months safety pack?

  • Evidence of the past 6 months of Safety packs completed in its entirety?

  • Is flip chart to BWS guidelines with most recent Area strategic plans and safety minutes signed by all staff?

  • Switch broad clear.

  • Is the MSDS current and displayed?

  • Are there no unauthorized chemicals in store?

  • Are danger tags available?

  • Emergency exit signs illuminated?

  • Emergency exits clear and accessible?

  • Fire equipment clear, accessible and been tested in last 6 months with correct signage?

  • Have all appliances been test and tagged?

  • First aid kit available and up to date?

  • Are all SOP's and PPE's up to date and signed by all staff?

  • Are licenses and authorized user up to date for relevant sites equipment?

  • Are all hazards and incidents been entered into pulse and investigated?

  • All staff aware of reporting hazards and incidents immediately?

  • Any out standing pulse reports?

Compliance

  • Voids, refunds, markdowns, no sales, spot checks and saved transactions fully investigated and filed as per folder requirements?

  • Stock movement, check SOH movement, dump stock movement and negative stock on hand repot. Check for any anomalies.

  • Price integrity completed weekly to cycle count roster?

  • Cycle stock takes completed. Check the past 4 weeks to ensure they have been completed in full.

  • Excessive fund, all cash pick ups to be $200 or under. Check past 2 weeks.

  • Check intellisafe pickups match end of shift amount.

  • Is current operating till under $200 total cash? <br>$200 max in register at all times.

  • Does intellisafe users reflect current staff?

  • Has safe combination been changed since last team member left or relief and form sent and archived?

  • Key holders list correct with minimum 2 key holders.

  • Alarm users match CMS list.

  • Are there any unauthorized users in ISIS or office?

  • Check electronic journal to check staff discounts.

  • CCTV system working?

  • Smoke cabinet or shutters lockable.

  • Is Department Paid Hour report being checked and signed by manager?

  • Are all staff members signing in/out via Kronos or time Teq?

  • EAS gates checked daily?

  • EAS tags or lex caps on All spirits and any wine over $50?

  • Best before dates checked, random check of 20 lines including rotation principles adhered to.

  • Check previous weeks CSA question to check if they have been completed and signed off by manager.

  • Any outstanding CSA questions?

  • Any outstanding action plans for CSA?

  • All staff aware of the correct procedure for product recalls?

RSA - License Signage

  • RSA register completed to company standard and signed by manager daily.

  • All staff on roster have a valid RSA in RSA register.

  • Is liquor license and house policy (June 2010) in RSA register?

  • Tobacco training and ID25 sign off located in RSA register.

  • Signage, check if all signage is correct and visible,under 25 be prepared to show ID, ID 25 under 18, smoking kills, don't buy it for them, public health warning.

  • Is nominated register showing the ' cigarettes sold at this register only' sign?

  • Check electronic journal that cigarettes are only sold through nominated register.

Team ((all yours))

  • Does the roster maximize customer service at peak trading times thursday to Saturday?

  • All staff aware of current communication, gmail account , google+?

  • Store manager actively using google+.

  • Are all stuff aware of the Woolworths leadership values?

  • All staff aware of the benefits of all yours?

  • Is there any other Feedback?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.