Social Media Policies and Procedures Template

• Company name:

• Official document title:

• Document prepared by:

• Document last revised on:

  Date

• List of social media discussed in the document:

• Policy title:

• Policy number:

• Policy issued on:

  Date

• Policy issued by:

• Policy approved by:

  Sign

• Select "Add note" option under the "Policy approved by:" item above and indicate the Title of the person approving the policy and the Department they belong to.

• Policy effective on:

  Date

• Definition of terms used in this policy:

• Purpose of this policy:

• *FOR EXAMPLE:
  [Company name] supports the rights of its employees to use and interact with others on social media and blogging sites. [Company name]'s Social Media policy is intended to guide its employees in making appropriate decisions on work-related blogging and the contents of owned or managed blogs, personal websites, postings, comments, and replies to comments on interactive sites, video and picture sharing sites, and elsewhere in the internet.
  
  [Company name]'s Social Media policy protects the privacy, confidentiality, and interests of [Company name], as well as that of former, current, and potential products, employees, partners, customers, and competitors.

• Official policy statement:

• *FOR EXAMPLE:
  Employees may not share information that is confidential and proprietary about the company. This includes information about trademarks, upcoming product releases, sales, finances, number of products sold, number of employees, company strategy, and other information that has not been released by the company.

• Procedures related to this policy:

• *FOR EXAMPLE:
  If an employee is developing a website or writing a blog that will mention [Company name] or its former, current, and potential products, employees, partners, customers, and/or competitors, the employee must identify that they are an employee of [Company name] and that the views expressed on the website or blog are theirs alone and are not representative of the views of [Company name] with regards to [topic of website or blog post].

• Scope of this policy:

• Responsibilities of persons with regards to this policy and related procedures:

• References:

• Help contact:

For policy review:

• Policy reviewed on:

  Date

• Policy reviewed by:

For policy revision:

• Policy version number:

• Policy revised on:

  Date

• Policy revised version approved by:

  Sign

• Policy revised version effective on:

  Date

• Policy title:

• Policy number:

• Policy issued on:

  Date

• Policy issued by:

• Policy approved by:

  Sign

• Select "Add note" option under the "Policy approved by:" item above and indicate the Title of the person approving the policy and the Department they belong to.

• Policy effective on:

  Date

• Definition of terms used in this policy:

• Purpose of this policy:

• Official policy statement:

• *FOR EXAMPLE:
  For an executive holding a public account on Twitter, the following rules apply:
  (a) Tweets must not.....
  (b) Replies to Tweets must not....
  (c) Comments on Tweets must not....
  (d) The executive is highly discouraged against following a Twitter account that is.....
  (e) The executive is highly discouraged against accepting follower requests from a Twitter account that is....
  (f) The executive is highly discouraged against liking Tweets that are....

• Procedures related to this policy:

• *FOR EXAMPLE:
  -Procedure for company suspension of an executive's public Twitter account
  -Procedure for responding to inappropriate Tweets made by the executive

• Scope of this policy:

• Responsibilities of persons with regards to this policy and related procedures:

• References:

• Help contact:

For policy review:

• Policy reviewed on:

  Date

• Policy reviewed by:

For policy revision:

• Policy version number:

• Policy revised on:

  Date

• Policy revised version approved by:

  Sign

• Policy revised version effective on:

  Date