Title Page
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Contract
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Contracts Manager
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No of HK Staff
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No of Supervisors is to Operatives Ratio
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Auditor
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Soft Services Trainer
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Target Completion Date
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Revised Completion Date
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Site Management Remarks & Closeout Date
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Auditor Signature
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Actions Owner Signature
Training
- Induction training for site has been completed and documented, with all operatives & supervisors aware of site specific requirements
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Location
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Observations
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Recommendation
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Progress / Comments
Operatives & Supervisors have knowledge of cleaning standards in line with BICSc, understand SLAs / KPIs / site specific standards required supported by ongoing documented training where applicable
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Location
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Observation
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Recommendation
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Progress / Comments
Grooming Standards
- Correct Khansaheb uniform in place and worn correctly
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Location
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Observation
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Recommendation
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Progress / Comments
Personal Hygiene and grooming standards maintained
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Location
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Observation
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Recommendation
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Progress / Comments
Welfare & Storage Areas
- Staff Welfare Areas are clean, tidy and promote a good standard of staff well being
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Location
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Observation
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Recommendation
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Progress / Comments
Storage area is maintained to a high standard, with safe and tidy storage (including appropriate ventilation and lighting), clear labeling, and appropriate H&S information clearly displayed (COSHH, MSDS, etc)
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Location
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Observation
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Recommendation
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Progress / Comments
Overall Cleaning Standards & Service Delivery
- Washrooms, kitchen, pantry, prayer rooms, ablution areas, etc of a high standard with no stains on ceramics & malodors Top to bottom is in good appearance, waste removed and consumables replenished
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Location
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Observation
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Recommendation
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Progress / Comments
Floors (including external roads / footpaths / entrances/landscape/water features/pest control) cleaned and maintained to a high standard with no visible dust / debris / stains/infestations, No visible littering. Polished / shampooed as appropriate.
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Location
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Observation
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Recommendations
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Progress / Comments
High level surfaces including A/C vents and return are clean without dust & stain accumulation.
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Location
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Observation
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Recommendations
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Progress / Comments
Waste areas are clean and tidy, with appropriate collection schedules in place, correct segregation, and no overflowing and/or soiled bins.
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Location
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Observation
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Recommendations
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Progress / Comments
Cleaning workflows are in place for the contract, which are clearly displayed in an appropriate area, and understood and followed by all site staff.
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Location
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Observation
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Recommendations
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Progress / Comments
Suitable equipment is in place, correctly maintained and stored, with documented training in place where required.
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Location
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Observation
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Recommendations
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Progress / Comments
H&S Documentation & Compliance
- H&S Documentation is in place, which is appropriate to the site and updated at required intervals. Should be easily available and briefed to all appropriate site personnel.
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Location
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Observation
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Recommendations
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Progress / Comments
Legislative compliance and schedules are in place, along with checklists to verify cleaning schedule followed in washrooms
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Location
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Observation
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Recommendations
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Progress / Comments
