Soft Services Performance Checkup Report - Rev 2.0

1A - Induction training for site has been completed and documented, with all operatives & supervisors aware of site specific requirements

1B - Operatives & Supervisors have knowledge of cleaning standards in line with BICSc, understand SLAs / KPIs / site specific standards required supported by ongoing documented training where applicable

2A - Correct Khansaheb uniform in place and worn correctly

2B - Personal Hygiene and grooming standards maintained

3A - Staff welfare areas are clean, tidy, and promote a good standard of staff well being.

3B - Storage area is maintained to a high standard, with safe and tidy storage (including appropriate ventilation and lighting), clear labeling, and appropriate H&S information clearly displayed (COSHH, MSDS, etc)

4A - Washrooms, kitchen, pantry, prayer rooms, ablution areas, etc of a high standard with no stains on ceramics & malodors Top to bottom is in good appearance, waste removed and consumables replenished

4B - Floors (including external roads / footpaths / entrances/landscape/water features/pest control) cleaned and maintained to a high standard with no visible dust / debris / stains/infestations, No visible littering. Polished / shampooed as appropriate.

4C - High level surfaces including A/C vents and return are clean without dust & stain accumulation.

4D - Waste areas are clean and tidy, with appropriate collection schedules in place, correct segregation, and no overflowing and/or soiled bins.

4E - Cleaning workflows are in place for the contract, which are clearly displayed in an appropriate area, and understood and followed by all site staff.

4F - Suitable equipment is in place, correctly maintained and stored, with documented training in place where required.

5A - H&S Documentation is in place, which is appropriate to the site and updated at required intervals. Should be easily available and briefed to all appropriate site personnel.

Legislative compliance and schedules are in place, along with checklists to verify cleaning schedule followed in washrooms