Sonic Career Tracking Evaluation

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Crew Positions

• Dresser Station

• Can make all items?

  Yes

  No

  N/A

• Can break down to clean and reassemble?

  Yes

  No

  N/A

• Knows audit procedures?

  Yes

  No

  N/A

• Complete

• Grill

• Knows all audit procedures?

  Yes

  No

  N/A

• Temperature zones?

  Yes

  No

  N/A

• Proper product placement?

  Yes

  No

  N/A

• Tong and spatula usage?

  Yes

  No

  N/A

• Knows how to clean?

  Yes

  No

  N/A

• Knows preventive maintenance? Yearly cleaning.

  Yes

  No

  N/A

• Complete

• Front Swamp

• Knows how to make all products?

  Yes

  No

  N/A

• Knows audit procedures?

  Yes

  No

  N/A

• Knows how to clean steamer? Daily? Weekly?

  Yes

  No

  N/A

• Knows how to clean hotdog roller grill?

  Yes

  No

  N/A

• Complete

• Back Swamp

• Knows product cooking temps?

  Yes

  No

  N/A

• Knows how to filter fryers?

  Yes

  No

  N/A

• Knows how to boil outs?

  Yes

  No

  N/A

• Knows how to do yearly maintenance?

  Yes

  No

  N/A

• Complete

• Expediter

• Responsibilities of expediter?<br>Drops down, quality control, portioning control, condiments, presentation, accuracy, completeness, and ticket on bag!

  Yes

  No

  N/A

• Drops down, quality control, portioning control, presentable, condiments, accuracy, & completeness

• Complete

• Fountain

• Knows audit procedures?

  Yes

  No

  N/A

• Knows how to make all drinks?

  Yes

  No

  N/A

• Knows how to clean slush machine?

  Yes

  No

  N/A

• Complete

• Ice Cream Station

• Knows how to make all ice cream products?

  Yes

  No

  N/A

• Knows how to clean ice cream and shake machines?

  Yes

  No

  N/A

• Complete

• Carhop

• 7 me's

  Yes

  No

  N/A

• 3 T's

  Yes

  No

  N/A

• B.L.A.S.T. Means what? Most important step?

  Yes

  No

  N/A

• Complete

• Switchboard

• Knows 5 things said on all orders?

  Yes

  No

  N/A

• Knows two types of things we don't say on switchboard?

  Yes

  No

  N/A

• Complete

• Front & Back Prep

• Can make prep for front and back?

  Yes

  No

  N/A

• Knows where to find prep lists, aka stock lists?

  Yes

  No

  N/A

• Complete

• Opening Routines

• Front

  Yes

  No

  N/A

• Back

  Yes

  No

  N/A

• Complete

• Closing Routines

• Front

  Yes

  No

  N/A

• Back

  Yes

  No

  N/A

• Complete

• Sonic Safe Certified

  Yes

  No

  N/A

• Appearance

• Meets Standard

• Dependable

• Meets Standard

Management Level (Crew Leaders and Assistants)

• Priorities of crew leader? vs. manager?

• Knows priorities?

  Yes

  No

  N/A

• Meets priorities?

  Yes

  No

  N/A

• Able to train in all required positions?

  Yes

  No

  N/A

• Complete

• QSC Skills

• What is QSC?

  Yes

  No

  N/A

• Meets quality standards?

  Yes

  No

  N/A

• Meets service standards?

  Yes

  No

  N/A

• Meets cleanliness standards?

  Yes

  No

  N/A

• Meets All Standards

• Demonstrates other skills

• Good listening skills? And are coachable?

  Yes

  No

  N/A

• Leadership skills? Buy into bigger picture?

  Yes

  No

  N/A

• Follow up skills?

  Yes

  No

  N/A

• Meets All Standards

• Attitude

• Courteous

  Yes

  No

  N/A

• Professional

  Yes

  No

  N/A

• Cooperative

  Yes

  No

  N/A

• Complete

• Capabilities

• Able to run shifts unsupervised?

  Yes

  No

  N/A

• Coordinate efforts and tasks of crew members?

  Yes

  No

  N/A

• Understands productivity? Can explain!

  Yes

  No

  N/A

• Understands food cost? Can explain!

  Yes

  No

  N/A

• Complete

• Policies, Procedures, Rules, & Systems

• Two minute rule stressed? Break down by position!

  Yes

  No

  N/A

• Zero mistake policy being enforced? Break down by position!

  Yes

  No

  N/A

• Timer usage?

  Yes

  No

  N/A

• Checklist usage?

  Yes

  No

  N/A

• Par level usage?

  Yes

  No

  N/A

• Carhop Training Program Usage? 4 steps?

  Yes

  No

  N/A

• Game Plan Usage? What is 2 step process?

  Yes

  No

  N/A

• Safety and Security Procedures being followed? Name all important aspects?

  Yes

  No

  N/A

• Cash Handling Procedures being followed? What is process for single individual responsibility?

  Yes

  No

  N/A

• Audit procedures? Able to do food safety audits and hold crew accountable?

  Yes

  No

  N/A

• Work Place Environment

• What does it mean to manage work place enviroment?

  Yes

  No

  N/A

• List different ways to affect work place environment! Stop foul language, inappropriate names or comments, slang, arguments, etc. Doing a game plane eliminates stress and frustration!

  Yes

  No

  N/A

• Do they actively create positive work environment?

  Yes

  No

  N/A

• Able to do Closing Admin?

• Able to do basic equipment repairs & deal with vendors?

• Serve Safe Certified?

  Yes

  No

  N/A

First Assistant

• Financials?

• Knows how to read a p&l / balance sheet?

  Yes

  No

  N/A

• Understands check register and can do dividend projection?

  Yes

  No

  N/A

• What is difference between dividend and p&l profit?

  Yes

  No

  N/A

• Complete

• Able to find and complete insurance forms?

  Yes

  No

  N/A

• Able to do scheduling?

  Yes

  No

  N/A

• Employee Retention

• Able to Interview?

  Yes

  No

  N/A

• Able to do new hire paperwork?

  Yes

  No

  N/A

• Able to properly terminate employees?

  Yes

  No

  N/A

• Complete

• Able to do food orders?

  Yes

  No

  N/A

• Able to do EOM POP changeover and programming?

  Yes

  No

  N/A

• Able to do Payroll?

  Yes

  No

  N/A

• Able to do Inventory and status report?

  Yes

  No

  N/A

• Individual Being Evaluated

  Sign

• Evaluator

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