Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Select date
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Add location
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Store operations team set up for delivering to service level agreement?
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Daily planner used to determine time for segregation.
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Stock should be lined up along the wall in an"L" shape, double sided or a horseshoe shape for segregation.
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Ensure the correct number of ways for segregation are being achieved as per stores SLA.
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Is resource in place to achieve a consistent fill throughout the week?
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Section co/mgr aware of resource required to achieve fill.
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Foods fill planner utilised.
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Are productivity measure in place and teams aware of productivity requirements?
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Foods cold chain 52TPH Ambient 31TPH Frozen 28TPH
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Individuals updated on progress throughout operation
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Advisors attach empty set of wheels to working stack for empties.
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Do you have a clear process in place to work carry over stocks?<br>
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Carry over stocks worked first
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Are runners in place to ensure advisors do not leave the zone which they are working in?
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Advisors only have two stacks to work at one time. Advisors only have one stack at work at any time once open.
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Runners wearing hi visibility vest runners collect overstocks, rubbish and empties
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Are there clearly defined drop off and pick up points?
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Floor plan in place Detail drop off pick up points and deliver routes
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Empty green tray no more than 22 high.
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Is there examples of CAYG in place?
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Cleaning materials on hand, cleaning trolleys visible.
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Do the team ensure standards are delivered before progressing on ?
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Advisors have a process for ordering missing tickets.
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SLA in place to stock Promotional areas, such as Dine In
