Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Are all till points clean, tidy and ready to trade?
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Can all colleagues sign on to a till?
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Are customers being greeted?
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Are all security tags being removed from products (Food & GM) and hangers being placed in the hanger boxes?
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Are all products being scanned correctly through tills (not utilising dept. price / bucket code)?
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Are products being folded with care?
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Is payment process being followed correctly?
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Are products being placed in a bag?
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Are customers being provided with a receipt?
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Are CSAT's being highlighted to customers if printed?
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Are vouchers being highlighted to customers if printed?
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Are customers being acknowledged "Goodbye"?
