Section 1 - Overview
-
Who is completing the checklist?
-
Who are the managers on duty?
-
Location
-
Conducted on
Section 2 - Operational Checks
Opening Checklist
-
Was the alarm on when opening the store?
-
What time was the alarm deactivated?
-
Are all lights and signage switched on?
-
Have you switched on the coffee machine?
-
Are there any bookings?
-
How many bookings are there?
-
Have waiters signed in for their shifts?
-
Have all waiter duties been assigned for the day?
-
Is the scullery clean?
-
Check tables: Are they clean and not wobbling?
-
Is the front desk clean?
-
Is the garden in Outside smoking neat and clean of debris?
-
Is the garden in Outside non-smoking neat and clean of debris?
-
Are TV screens clean and switched on?
-
Hennies ads shown on allocated TVs?
-
Are all lights working?
-
Were the dustbins brought back in and emptied?
-
Are all the windows clean?
-
Do all tables have table talkers?
-
Was a WhatsApp message sent to staff about daily specials and promos?
-
Does all waiters have the correct kit?
-
Are waiters dressed neatly and correctly?
-
Check ice levels for the day. Are they correct?
-
Have jumbo rolls in pizza/kitchen sections been stocked?
-
Were pizza boxes folded?
-
Has the mist system been switched on (summer)?
-
Have citronella lamps been lit for flies (summer)?
-
Does the Bain Marie have water in it?
-
Are all printers loaded with paper and ink ribbons fine?
-
Is the out of stock list up?
-
Is the aircon on (summer)?
-
Are ashtrays on all smoking tables?
-
Check bathrooms.
-
Check if outside kitchen areas are clean.
-
Was the back passage cleaned?
-
Has the door lady duty sheet been completed?
Main Waiter Station
-
Is the waiter station clean and free of clutter?
-
Does this station have sufficient stock of napkins, cutlery, and condiments?
-
Are condiment containers (e.g., ketchup, mustard) clean and filled?
-
Are the sugar holders clean and refilled?
-
Are the knives and forks polished and placed in the cutlery tray?
-
Are there enough coasters?
-
How many?
-
Are there enough menus?
-
How many?
Inside Smoking - POS Floor Station
-
Is the waiter station clean and free of clutter?
-
Are sanitizer dispensers filled and functional?
-
Is the POS (Point of Sale) system working?
-
Are the trash bins at each station emptied and clean?
-
Are there sufficient mints & bill folders?
Inside Smoking - POS Bar
-
Is the waiter station clean and free of clutter?
-
Are sanitizer dispensers filled and functional?
-
Is the POS (Point of Sale) system working?
-
Are the trash bins at each station emptied and clean?
Merch Corner - POS Floor
-
Is the waiter station clean and free of clutter?
-
Is the POS (Point of Sale) system working?
-
Are the trash bins at each station emptied and clean?
-
Is all the merch in place and clean?
Non-Smoking - POS
-
Is the waiter station clean and free of clutter?
-
Are sanitizer dispensers filled and functional?
-
Is the POS (Point of Sale) system working?
-
Are the trash bins at each station emptied and clean?
-
Are there sufficient mints & bill folders?
-
Is the merch corner clean and displaying all items?
Completion
-
Full Name and Signature of Inspector
-
Opening checklist finished time
-
Did you finish the checklist within 1 hour?