Title Page

  • Department Audited

  • Conducted on

  • Prepared by

  • Lady or Gentleman Audited

Standards

  • When approaching and/or entering the spa, is there a strong sense of arrival in terms of design and/or notable elements?

  • Do all public areas have an extremely fresh, comfortable atmosphere at all times?

  • Is there always a strong sense of calm throughout all public areas of the spa?

  • Are the public areas at the spa conveniently laid out to allow guests to access all facilities in comfort?

  • Is the assigned locker comfortably located, and is the guest adequately distanced from other guests?

  • Are the shared public spaces generously spacious, so that guests are not required to wait for a place to change, groom, or relax?

  • When appropriate to the destination, are co-ed relaxation lounges available?

  • Are separate men's and women's relaxation lounges available?

  • Do staff within the public areas comport themselves professionally, with discretion and complete respect for the guest's space and privacy?

  • Are staff within the public areas exceptionally polite when speaking with the guests?

  • Do staff decline any request without offering appropriate alternatives?

  • Are the locker rooms and grooming areas extremely clean and in excellent condition?

  • Are the showers equipped with hot water, strong pressure, and no vacillating water temperatures?

  • Is there a variety of wet facilities available, including at least one heat therapy option?

  • Are all wet facilities exceptional in terms of design, quality, or technology?

  • Are the showers extremely clean and hygienic in appearance and in excellent condition?

  • Wet facilities are extremely clean and hygienic, in excellent condition and in working order *

  • Amenities are always plentifully stocked and conveniently arranged in showers and dressing areas

  • Shower amenities are exceptionally luxurious in quality and presentation

  • Liquid soap, shampoo, conditioner, body lotion, deodorant, swabs, powerful hairdryers and hair products are available. Shower caps are also available in women's dressing areas

  • High quality disposable razors and shaving cream, sanitized hairbrushes and combs for a variety of hair types, face moisturizer, contact lens solution and cases, and an electric curling and flat iron can be readily provided without delay

  • Sufficient appropriately sized towels are neatly arranged in convenient locations

  • Robes and sandals/slippers are provided and neatly arranged

  • Spa attire is appropriately sized

  • Towels and robes are extremely soft and plush and sandals/slippers are comfortable

  • All linens and spa attire are completely clean and in excellent condition

  • Linens and sandals/slippers are disposed of discreetly

  • Lockers are immaculate and in excellent condition

  • Lockers are conveniently sized and equipped with at least one high quality multi-functioning hanger

  • Water is readily available, without need for guest request, in all public areas of the spa

  • Refreshments offered at the spa include beverages and dry and fresh snacks. At least one snack option is nutritionally focused

  • Spa refreshments are of exceptional quality, including at least one specialty item

  • Food and beverages are distinctively presented in exceptionally high quality serviceware

  • Refreshments are well-stocked, fresh and appetizing in overall appearance

  • Calming activities or reading materials are provided in public spaces and spa

  • The relaxation/waiting and reception areas are clean and in excellent condition *

  • The use of sound, light, scent and other sensory elements combine to create a distinctive sense of place and promote general wellbeing

  • The architectural and interior design style of the spa is notable in quality, interest or execution. There are no signs of remodeling done in cycles

  • The interior design style of the treatment rooms is exceptional and in keeping with the design style of the spa's public spaces

  • If available, the exterior design style of the spa is notable and complements the location and interior design of the spa

  • All staff encountered are wearing clean and well-fitted uniforms

  • The staff uniforms are exceptional in design and style

  • There is a strong sense of health safety and security throughout the spa

  • If newspapers or magazines are offered, they are digital *

  • Efforts are made to reduce single-use plastic in the refreshment presentation

  • Efforts are made to reduce single-use plastic in the locker room/grooming areas *

  • Clean bathroom amenities are used *

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.