Spot Check Form

Did the care worker arrive at the allocated time?

Correct uniform worn and long hair tied back/minimal jewellery?

Identity badge on show

Appropriate footwear worn? (Black shoes or trainers)

Wearing Compleat Care Uniform?

Correct PPE applied and reapplied appropriately?

Medication tasks carried out in accordance with medication training? (Any concerns please inform office for a Full Medication Observation)

Moving and Handling tasks carried out in accordance with moving and handling training? (Any concerns please inform office for a full Moving & Handling Observation)

All tasks completed as per care plan and all areas worked within tidied?

Has out of date food (including fridge contents) been disposed of (with consent)?

Correct outcomes recorded on CarePlanner App?

The full duration of allocated call carried out?

Was the Property secured correctly?

Did the staff member announce arrival in a respectful manner as not to startle?

Personal care supported in a dignified way? (closed bathroom door/curtains)

Is the client being asked what their preferences are and choices given? e.g. food, clothing

Is active participation and independence encouraged?

Is the client being encouraged to engage in conversation on topics of interest?

Is the client being spoken to in a kind tone and give time to process and respond to conversation?

Did the client feel safe during the visit?

Client left comfortable when leaving and all asked amentities close by? i.e drink, glasses ect.

Is the keysafe closed and number scrambled?

Has the property been left clean and tidy?

Has out of date food (including fridge contents been disposed of (with consent)

Have all tasks been completed as per Care Plan?

Is all documentation completed correctly on the CarePlanner App?

Did the carer follow Compleat Care's policy on Company and Client Confidentiality?

Waste disposed of appropriately (gloves, aprons, pads, ect)

Client Question - Was the visit carried out to meet your expectations and needs?

Client Question - Are you happy with the completed visit?

Has the spot check been satisfactory?

Improvements/Training identified