Title Page
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Store Name
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Store Manager
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Dealer
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Auditor
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Audit Date
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Location
Dealer In Store Assessment
In Store Topics
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Demo Management- Ensure all demo phones displayed match the store's demo account and all information on demo account match the information of the Dealer?
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Inventory Requirements (WIR)- Is there inventory for all required devices on the WIR?
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Demo Functionality- Are all demo devices charged, powered on and fully functional?
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Device Pricing- Do all devices have accurate price tags and fact tag strips?
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Device Lineup- Are all required devices from WIR displayed accurately?
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Accessory Pricing- All accessories are priced appropriately and all pegs are full?
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Marketing Messages- Review Planogram & verify that all required POP is displayed. Ensure all outdated marketing messages are removed and compliant on all non-Sprint approved signage and merchandising.
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Proprietary Information- Customers' information is kept in a secure place, computers locked when not in use, demo devices clear of customer information, passwords/logins are kept in a secure place, all documents filed or shredded.
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Scheduling & Staffing- Is there at least two people scheduled at all times including a member of management (Lead, ASM or SM)?
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Training Completion- Are all training completed by the deadline including New Hire trainings?
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E-Signatures- Are all signatures captured and match the account holder or authorized user?
Completion
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Manager: (Name & Signature)
