Title Page
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Dealer
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Conducted on
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Prepared by
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Location
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Employees
Exterior
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Store front is appealing and well maintained?
Compliance
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Missed counts compliant?
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eSignature Compliant?
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All vendor returns have been made in a timely manner?
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Device return and exchange compliant?
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Accessory return and exchange compliant?
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Buybacks conditions compliant?
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Box/Shipping vendor returns compliant?
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Restocking fees compliant?
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ID Scan above 90%?
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All purchase orders are closed out in a timely manner?
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Promotion compliance (WAF)?
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Promotions compliance (ONYX 2)?
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Promotions compliance (ONYX 3)?
Audit
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Safes and cash drawers locked?
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Overall cleanliness of stores is above average?
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Minimum salespeople on site?
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Dealer signage is accurate per planogram?
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All phones with accurate pricing?
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All accessories with accurate pricing?
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DEMOs displayed per WIR and planogram?
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CPNI compliant?
Macros
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EOL
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DEMOs